Our Mission
At Veterinary Express, we believe that every pet deserves high-quality veterinary care to keep them healthy and happy throughout their lives. However, we understand that financial constraints can sometimes prevent people from seeking the care their pets need. Our mission is to change that by providing accessible, compassionate care to pets in need. We aim to make veterinary care affordable and accessible to all, regardless of income or location.
Who We Are
Veterinary Express Mobile Clinic is owned and operated by Dr. Trey Rodgers, a passionate veterinarian with over 30 years of experience in the field. Dr. Rodgers established the clinic in 1994 with the goal of providing convenient and comprehensive care directly to pet owners' homes.
Our Team
Our experienced and compassionate team of veterinary technicians and assistants work alongside Dr. Rodgers to provide your pets with the highest quality care. We are dedicated to building close relationships with our clients and ensuring their pets receive the personalized attention they deserve.
Our Services
We offer a wide range of services to meet all your pet's needs, including:
- Wellness Exams: Comprehensive physical examinations to assess your pet's overall health and detect potential problems early.
- Diagnostics: Advanced digital imaging capabilities for accurate diagnoses of illnesses and injuries.
- Dental Care: Comprehensive dental exams, cleanings, and screenings to keep your pet's teeth and gums healthy.
- Microchipping: Permanent identification for your pet in case they get lost.
- End-of-Life Care: Compassionate and supportive care to manage your pet's final days.
Emergency Care
We understand that emergencies can happen at any time. That's why we offer emergency care services to address urgent medical and surgical issues immediately.
Contact Us Today!
Don't hesitate to contact us today to schedule an appointment or to inquire about our services. We look forward to caring for your furry family members and providing them with the compassionate and comprehensive care they deserve.
Positive and Negative Reviews
The reviews for Waggin Tails Mobile Vet service are mixed, with some customers expressing great satisfaction and others experiencing issues with communication and service.
Quality of Care
Many reviewers praised the caring and compassionate nature of the vets and staff, particularly Dr. Rodgers and Denise. They were praised for their handling of end-of-life care, providing great dignity and grace during difficult times.
Communication Issues
Several reviewers expressed frustration with the mobile vet's communication methods. Some reported difficulty getting appointments, and others experienced delayed or no response to emails, phone calls, and text messages. One reviewer even reported not receiving a return call after leaving multiple messages.
Professionalism
A few reviewers mentioned issues with professionalism, citing delays in response, lack of follow-up, and failure to return calls or messages. One reviewer even reported a negative experience with the driver of the mobile van, who allegedly tried to run them off the road.
Exceptional Employees
On the other hand, some reviewers praised individual employees, such as Linda, who was commended for her dedication, compassion, and skill.
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