At North End Veterinary Clinic, we are dedicated to providing the highest level of veterinary care to our furry friends. Our clinic is situated in Lumberton, North Carolina, and we serve the surrounding areas. We understand the importance of providing exceptional care to our patients, and we strive to do just that by providing a warm, welcoming, and compassionate environment for your pets.
Our Services
As a full-service veterinary clinic, we offer a wide range of services to ensure your pet receives the best care possible. Our services include:
- Medicine and Surgery: Our veterinarians are trained to diagnose and treat a variety of medical conditions, as well as perform surgical procedures to ensure your pet's health and well-being.
- Boarding: We provide comfortable boarding facilities for your pets, complete with plenty of space to run and play.
- Grooming: Our experienced groomers are dedicated to providing top-notch grooming services for your pets.
- Science Diet and Purina Maintenance/Prescription Food: We offer a range of scientifically-formulated dog food to help your pet thrive.
Our Team
At North End Veterinary Clinic, we take pride in our team of dedicated and passionate animal lovers. Our team includes:
- Veterinarians: Dr. Michael Schindler, our owner and lead veterinarian, has over 15 years of experience in small animal medicine. Our team of veterinarians is dedicated to providing the highest level of care for your pets.
- Customer Care Representatives: Our friendly team members are always available to answer your questions and provide exceptional customer service.
- Veterinary Assistants/Techs: Our dedicated veterinary assistants and technicians are trained to provide top-notch care for your pets.
- Groomers: Our experienced groomers are dedicated to providing a range of grooming services for your pets.
- Practice Management/Coordinators: Our team of coordinators is dedicated to ensuring your pets receive the best care possible, from scheduling appointments to managing inventory.
AAHA Accreditation
We are proud to hold Accreditation by the American Animal Hospital Association (AAHA), recognizing our commitment to providing excellent care and services to our patients.
Contact Us
If you have any questions about our services or would like to schedule an appointment, please don't hesitate to contact us. We look forward to welcoming you to our clinic!
Positive and Negative Reviews
The reviews for North End Veterinary Clinic are mixed, with some customers expressing satisfaction and others frustration.
Insurance and Pricing
Some reviewers, such as Paula Lee and John Cross, have expressed concerns about the clinic's insurance plan and pricing. Paula Lee felt that the clinic did not understand that not everyone can afford a $300 or more vet bill, while John Cross felt that the clinic engaged in deceptive practices and did not clearly communicate the costs of services. However, Marjorie Moore and M. N. have praised the clinic's insurance plan and pricing.
Customer Service
Several reviewers have praised the clinic's customer service, including Gina Z., Robbin Davis, and Carmen Rankin. Gina Z. felt that the doctor was knowledgeable and took the time to explain her dog's condition, while Robbin Davis praised the clinic's staff for their friendly and courteous demeanor. Carmen Rankin appreciated that the clinic took time to answer her questions and did not rush her out the door.
However, Patricia Hucks and Victor Gonzalez-Nieves have expressed dissatisfaction with the clinic's customer service. Patricia Hucks felt that the clinic failed to follow up on her calls and did not respond to her questions in a timely manner. Victor Gonzalez-Nieves was unhappy with the cost of a single visit and felt that the clinic did not provide him with additional medicine that he needed.
Overall Experience
Overall, the reviews for North End Veterinary Clinic are mixed. While some customers have expressed satisfaction with the clinic's services, others have expressed frustration with the clinic's insurance plan, pricing, and customer service.
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