Compassionate Care for Your Furry Friends
At Felix&Fido, we're not just a veterinary clinic - we're a community of pet lovers who believe that every furry friend deserves the best possible care. Our story began with a simple but powerful idea: combining cutting-edge technology with operational excellence in a human-centered workplace to deliver exceptional patient care. We're passionate about providing top-notch medical care to pets and their owners, and we're committed to making a positive impact in our community.
Our Services
So, what sets us apart? At Felix&Fido, we offer comprehensive veterinary care to pet-parents from our state-of-the-art full-service clinic in Issaquah, Washington, and our neighborhood clinic in the Overlake area of Bellevue. Our expert team, led by Dr. Heather Smith, Dr. Tom Wootton, and Imani Preyor, provides a wide range of services, including wellness exams, vaccinations, dental care, and surgical procedures. We also offer a membership program designed to make pet care more accessible and affordable for our clients.
Client Experience
But it's not just about the services we offer - it's about the experience we provide. Our dedicated team is committed to delivering exceptional care, compassion, and communication to every pet and their owner who walks through our doors. We believe in taking the time to listen to your concerns, answer your questions, and provide personalized care to meet the unique needs of your beloved pet.
What Our Clients Say
We're proud to have earned a 5-star rating on Google, with over 100 reviews praising our care, compassion, and commitment to excellence. Here's what some of our satisfied clients have to say:
- "The staff are very friendly and efficient. Our 2-year-old puppy got immediate care if needed, and the communication with the Veterinarian is state-of-the-art and same-day." - Debra Fourdraine
- "Dr. Smith and her tech, Amber, were so professional, friendly, and sensitive. They treated my pup like friends and family." - Holly
- "As a new pet parent, I wanted to establish care for my kitten at a place that would take the time to get to know their furry patient and educate me on my kitten's needs. And I found this great care at Felix&Fido." - Aurora DeLuca
How We Work
We understand that every pet is unique, and we're committed to providing personalized care that meets the specific needs of your pet. We're always available to answer your questions, address your concerns, and provide guidance and support every step of the way. Whether you're a new pet owner or an experienced pet parent, we're here to help you navigate the ups and downs of pet ownership.
Contact Us
Looking for more information or want to schedule an appointment? Simply click on the "Contact us" button at the top of our website or log in to your Client portal to start a conversation with our care team. We're always here to help - answer your call, return your message, or respond to your email within a timely manner.
Client Experience
The clients who have used Felix&Fido's services have had overwhelmingly positive experiences. They have praised the convenience of having the veterinarians come to their homes, which has helped reduce their pets' stress levels.
Communication and Qualities of the Veterinarians
Many clients have highlighted the friendly, knowledgeable, and caring nature of the veterinarians who have visited their homes. They have appreciated the ease of booking appointments and the responsiveness of the staff, both before and after the visits.
Pet-Friendly Services
The clients have been impressed with the gentle and patient approach of the veterinarians when dealing with pets that are not fond of being handled. They have also appreciated the emphasis on providing quality care and answering their questions about their pets' health.
Practical Considerations
Some clients have mentioned the convenience and cost-effectiveness of having the veterinarians come to their homes, especially for pets that require special care or have chronic conditions.
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