Your Pet's Health is Our #1 Priority
At Brentwood Animal Clinic, we are dedicated to providing top-notch veterinary care to our beloved furry friends in Jacksonville, Florida, and the surrounding areas. Our team, led by Dr. Philip C. Hightman, is committed to delivering exceptional service, compassion, and understanding to our clients and their pets.
Our Story
With over 30 years of experience, Brentwood Animal Clinic has been a trusted name in the veterinary industry. Our clinic was founded on the principles of providing high-quality care, combining conventional and holistic diagnosis and treatment options. Our state-of-the-art equipment and facilities ensure that your pet receives the best possible care. Our philosophy is simple: we treat your pet as if it were our own.
Our Services
We offer a wide range of services, including acupuncture, herbal remedies, screenings, surgical procedures, and more. Our team of experts is dedicated to providing personalized care and attention to each pet, taking into account their unique needs and requirements. We believe in working closely with our clients to educate them on the best ways to care for their pets, ensuring a happy and healthy life.
Our Commitment
At Brentwood Animal Clinic, we are committed to providing a caring, loving environment where your pet can feel comfortable and relaxed. We understand the emotional bond between you and your pet, and we strive to address not only their physical needs but also their emotional well-being. Our team is dedicated to staying up-to-date with the latest advancements in veterinary medicine, ensuring that your pet receives the most effective and innovative treatments available.
Why Choose Us
At Brentwood Animal Clinic, we pride ourselves on our unique approach to veterinary care. We believe in combining traditional and holistic methods to provide a comprehensive treatment plan tailored to your pet's specific needs. Our team is passionate about providing exceptional service, and we strive to build long-term relationships with our clients and their pets. We are committed to delivering the highest level of care, compassion, and understanding, making us the ideal choice for pet owners in Jacksonville and beyond.
Overall Experience
The reviews of the veterinary clinic are mixed, with some customers expressing satisfaction and others experiencing poor treatment and miscommunication.
Positive Comments
Caring and Knowledgeable Staff
Several reviewers praised the clinic's staff, highlighting their kindness, knowledge, and willingness to take the time to answer questions and address concerns.
Professional and Courteous
Some reviewers appreciated the professional and courteous manner of the staff, including the front desk and veterinary team.
Reasonable Prices
A few reviewers mentioned that the clinic's prices were reasonable compared to other veterinary clinics in the area.
Negative Comments
Misdiagnosis and Poor Treatment
Two reviewers reported instances of misdiagnosis and poor treatment, leading to severe consequences for their pets, including metastatic cancer and internal bleeding.
Uncooperative and Rude Staff
Several reviewers experienced uncooperative and rude staff, including the front desk and veterinary team, when attempting to address concerns or request clarification on treatment and billing.
Miscommunication and Lack of Transparency
Reviewers reported instances of miscommunication and lack of transparency regarding treatment, billing, and services offered by the clinic.
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