About Us
Heart of Harlem Veterinary is a compassionate and comprehensive pet care facility nestled in the heart of New York. We proudly serve animal owners and their beloved companions in the surrounding area. With a team of experienced and dedicated professionals, we are committed to providing top-notch veterinary care, personalized attention, and an exceptional client experience.
Our Services
At Heart of Harlem Veterinary, we offer a comprehensive array of services to cater to the diverse needs of our furry and feathered friends. These include:
Preventative Services
- Wellness exams and vaccinations
- Parasite control
- Nutritional counseling
- Pet dental care
Medical Services
- Routine checkups and treatments
- Diagnostic testing and surgery
- Internal medicine consultations
- Advanced diagnostic imaging and pain management
Specialized Care
- Exotic pet care and surgery
- Anesthesia and patient monitoring
- Pet boarding and grooming services
Additional Services
- Pharmacy and pet food prescriptions
- Pet pickup and delivery
- Pet owner education and consultations
Our Philosophy
At Heart of Harlem Veterinary, we believe in a holistic approach to pet care. We prioritize preventative care, early detection and treatment of diseases, and maintaining open communication and collaboration with clients. Our compassionate and skilled team will work closely with you to create a personalized healthcare plan for your furry companion.
Our Team
Our team of experienced veterinarians, technicians, and support staff are passionate about animals and dedicated to providing exceptional care. We are committed to ongoing professional development and upholding the highest ethical standards in veterinary medicine.
We look forward to welcoming you and your furry friend to Heart of Harlem Veterinary!
Services and Quality of Care
The veterinary clinic has received mixed reviews from its customers. While some customers have had positive experiences, others have been disappointed with the services they received. One customer, Tyshema Green, gave the clinic a 5-star review and expressed her gratitude for the care her senior pup received after being diagnosed with a life-threatening illness. Dr. Sola and his staff, including Kaitlin and Taesha, worked to save her pup's life, and Tyshema was impressed with their service.
On the other hand, some customers have complained about the clinic's prices, with one customer, Ron F., giving the clinic a 2-star review and expressing frustration with the hidden fees. Another customer, Gabe Caruso, gave the clinic a 1-star review and accused them of being overpriced and trying to prey on customers' love for their pets.
Communication and Transparency
Some customers have also expressed concerns about the clinic's communication and transparency. One customer, C., gave the clinic a 3-star review and mentioned that she felt pressured by the vet-tech to add additional services during a visit. Another customer, C., also mentioned that she was informed of a new policy requiring a flu shot and booster for grooming services, which she felt was unnecessary and confusing.
Hygiene and Atmosphere
Despite some customers' complaints, the clinic has a clean atmosphere, according to the reviews. Gabe Caruso mentioned that the staff is nice and the atmosphere is clean, but this did not outweigh his negative experiences with their services.
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