Compassionate Care for a Lifetime of Health and Happiness
At Jefferson Veterinary Center, we are dedicated to providing top-notch veterinary care to the Detroit, Michigan area. Our team of experienced veterinarians, led by Dr. Kera Sinclair and Dr. Lori Decker, are committed to providing personalized attention to each client and their pets in a clean, modern facility with a warm and friendly atmosphere.
Our Mission
Our mission is to provide our clients and their pets with quality preventive medicine, on-going client education, and expert medical treatment that will enable each pet to live a quality life as a loving family member and companion. We strive to offer excellence in veterinary care to Detroit, Michigan, and surrounding areas.
Our Services
We offer a range of services, including:
- Routine Wellness Exams
- Vaccinations
- Dental Care
- Surgical Care
- Diagnostic Testing
- Pet Emergency Care
Our state-of-the-art facility is equipped with the latest technology, and our team is dedicated to staying up-to-date on the latest advances in veterinary care. We believe in educating our clients on how to keep their pets healthy year-round, with good nutrition and exercise.
Our Values
At Jefferson Veterinary Center, we value:
- Providing clients with pet care information that enables them to better care for their pets
- Communication with understanding and compassion
- Providing praise and reassurance to pets during medical treatments
- Maintaining a clean and safe environment for all pets and their families
- Communicating openly and honestly with clients regarding their concerns
- Putting honesty, fairness, and compassion first
Meet Our Doctors
Our team of veterinarians is led by Dr. Kera Sinclair and Dr. Lori Decker, both experienced and licensed veterinarians with a passion for providing exceptional care to pets.
Overview
The reviews are generally positive, with most reviewers praising the clinic's staff, services, and care for their pets.
The Clinic's Strengths
- Caring and Compassionate Staff: Many reviewers praised the clinic's staff for being friendly, welcoming, and compassionate towards their pets.
- Personalized Service: Several reviewers appreciated the clinic's personalized service, with staff taking the time to explain treatments and procedures in detail.
- Specialized Services: The clinic offers specialized services such as acupuncture, laser therapy, dental X-rays, and tooth extractions, which were appreciated by some reviewers.
- Prompt and Efficient Service: Some reviewers praised the clinic's prompt and efficient service, with staff able to accommodate their pets' needs quickly and efficiently.
Areas for Improvement
- Volume and Rushed Service: One reviewer felt that the clinic focused on volume and rushed through appointments, which was a drawback for them.
- Communication and Transparency: A few reviewers were disappointed with the clinic's communication and transparency, citing issues with cancellation fees, preparation for after-surgery care, and lack of explanation of diagnoses.
Negative Reviews
- Poor Communication and Transparency: Two reviewers were unhappy with the clinic's communication and transparency, citing issues with cancellation fees and preparation for after-surgery care.
- Rushed Service: One reviewer felt that the clinic was too focused on volume and rushed through appointments, which was a drawback for them.
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