Business Details
Emergency
services
Veterinary Services in South Elgin, IL
At South Town Animal Hospital, we understand the unique role pets play in our lives and provide compassionate care for your family members. Our preventative medicine approach is tailored to your pet's lifestyle and health needs, combining mainstream treatments with complementary disciplines like laser therapy. We offer a full range of soft tissue surgeries, from routine procedures to advanced operations, supported by state-of-the-art surgical equipment and strict anesthetic safety measures. Our diagnostic capabilities include digital radiography, ultrasounds, and in-house laboratory testing for rapid results.The Client Connection program provides easy access to medical records, appointment scheduling, and our loyalty rewards system. With a team of experienced veterinarians and certified technicians, we prioritize pain management, emotional comfort, and transparent communication throughout all services. Our facility maintains extensive referral networks for specialized procedures requiring advanced training or equipment.
Services
Whole Health Care
Surgery
Diagnostics
Client Connection
Pet Nutrition
Highlights and features
- We provide 24/7 emergency veterinary services through partnered specialists
- Our loyalty program rewards clients with redeemable Paw points for future care
- Advanced diagnostics include digital radiography and rapid in-house lab testing
- Veterinarians have decades of combined experience with customized treatment plans
- Comprehensive pain management protocols for surgical and chronic care patients
What people say
Quick appointment scheduling
Knowledgeable compassionate staff
Fair transparent pricing
Excellent surgical outcomes
Great with anxious pets
Services
Whole Health Care
Our preventative medicine approach combines mainstream treatments with complementary disciplines like laser therapy to address each pet's unique needs. We develop customized vaccination protocols based on lifestyle factors while offering nutritional counseling, behavioral consultations, and senior wellness programs. The integration of therapeutic disciplines accelerates healing and reduces inflammation without invasive procedures.
Surgical Procedures
We offer comprehensive soft tissue surgeries from routine spays/neuters to advanced procedures using state-of-the-art monitoring equipment. Our protocols include pre-anesthetic blood testing, pain management plans, and post-operative recovery monitoring. Laser therapy enhances healing while specialized referral services handle complex orthopedic or neurosurgical cases requiring specialized expertise.
Diagnostic Testing
Digital radiography provides ultra-clear imaging faster with less radiation exposure while mobile ultrasound services enable specialized internal examinations. Our in-house laboratory delivers rapid bloodwork results for critical cases, complemented by external reference labs for comprehensive analysis. Routine testing identifies early-stage conditions like diabetes and kidney disease during annual wellness exams.
Client Connection Program
This mobile app grants instant access to pet medical records, appointment scheduling, and medication refill requests. Loyalty rewards accumulate as redeemable Paw points while photo sharing features allow family pet displays in our reception area. Non-smartphone users receive equivalent program benefits through our manual record system.
Pet Nutrition Counseling
Our nutritional experts provide customized feeding recommendations considering breed-specific needs, age factors, and health conditions. Educational resources cover food selection criteria while veterinary technicians offer weight management strategies. Comprehensive nutritional planning prevents diet-related illnesses through science-based dietary modifications tailored to each pet.
People
Denise Crittenden
Veterinarian
Dr. Crittenden combines traditional and complementary medicine approaches, specializing in laser therapy applications for accelerated healing. With over 15 years in veterinary practice, she focuses on creating individualized treatment plans that balance medical science with compassionate care.
Deborah Groth
Veterinarian
Dr. Groth brings extensive surgical expertise and emergency care experience to our team. She emphasizes transparent communication with pet owners, particularly during critical procedures where she provides regular patient updates throughout the surgical process.
Sheri Cody
Veterinarian
Dr. Cody specializes in diagnostic imaging and internal medicine, with particular expertise in geriatric pet care. Her compassionate approach extends to both medical treatment and emotional support for families facing difficult health decisions for senior pets.
Alison Burton
Lead Veterinary Technician
As lead technician, Alison coordinates patient care teams while mentoring junior staff. She manages pre-anesthetic preparations, surgical monitoring, and post-operative recovery procedures while ensuring consistent pain management protocols across all cases.
Katie Peterson
Customer Service Coordinator
Katie oversees client communications and appointment scheduling systems. She trains staff on implementing our Client Connection app features and manages the loyalty rewards program administration for both digital and in-person clients.
Questions
What emergency veterinary services are available?
We provide 24/7 emergency care through specialty partners including VCA Aurora Animal Hospital and Emergency Veterinary Services of St. Charles.
Can I access my pet's medical records online?
Yes, our Client Connection mobile app provides instant access to vaccination records, medical history, and appointment scheduling features.
What surgical specialties do you offer?
Our surgical services range from routine spays/neuters to advanced soft tissue procedures. For complex orthopedic or neurosurgical cases, we maintain specialist referral networks.
How does the loyalty rewards program work?
Earn Paw points for every $200 spent - collect rewards starting at 3 Paws (worth $5 each) with special savings tiers for 10 or 16 Paws.
What diagnostic tools are available?
Digital radiography, mobile ultrasound services, in-house laboratory testing with rapid results, and complete external lab reference capabilities for comprehensive diagnostics.
Are new client appointments available?
We welcome new clients and offer immediate appointment scheduling for urgent cases. New client forms can be completed online before your first visit.
