What does sharing your life with an animal mean to you?
A Legacy of Caring and Expertise
Hawthorne Animal Hospital has proudly served the Pocatello and American Falls communities for over 50 years. Founded in 1964, we have established ourselves as a trusted resource for compassionate and comprehensive veterinary care. Our team of experienced professionals is dedicated to building lasting relationships with our clients and providing exceptional care for their furry companions.
Our Mission
Our mission is to deliver the highest quality veterinary care, promoting the health and wellbeing of animals through preventative care, early detection and treatment of illness and injury, and compassionate care for every pet. We strive to create a comfortable and welcoming environment where both pets and their owners feel at ease.
Our Services
Hawthorne Animal Hospital offers a comprehensive range of services to meet the diverse needs of our clients.
Routine Care & Preventatives
- Comprehensive vaccinations and parasite control
- Annual physical examinations
- Nutritional consultations
- Dental care for all ages
Medical & Surgical Care
- Advanced diagnostics and disease treatment
- Surgical procedures for a wide range of ailments and injuries
- Pain management and rehabilitation
Specialized Care
- Advanced imaging and laboratory services
- Pet nutrition consultations
- Boarding and grooming services
Outstanding Team & Facilities
Our team of experienced veterinarians, nurses, and support staff are passionate about providing exceptional client service and compassionate care to your pet. We have invested in state-of-the-art facilities and technology to ensure the most advanced care.
Choose Hawthorne Animal Hospital for
- Personalized attention and compassionate care
- Experienced and certified veterinary team
- Comprehensive healthcare services
- Advanced technology and facilities
- Warm and welcoming atmosphere
We are committed to providing exceptional veterinary care and building lasting relationships with our clients and their furry friends. Contact us today to learn more about how we can care for your pet!
Friendly Staff and Good Care
The reviews highlight the friendliness and professionalism of the staff at Hawthorne Animal Hospital. Many reviewers mention that the staff is welcoming, knowledgeable, and caring towards pets. They are praised for their attention to detail and ability to explain medical issues clearly.
Negative Experiences
However, some reviewers have had negative experiences at the hospital. Some have reported being treated rudely by the staff, with one reviewer mentioning that the vet came in with her pet and made their dog uncomfortable. Others have reported being unfairly questioned about their pet's treatment and being made to feel guilty about choosing to put their pet down. One reviewer had a particularly traumatic experience when the vet did not provide empathy or understanding during a difficult time.
Unsatisfactory Services
Some reviewers have reported receiving unsatisfactory services, including one reviewer whose dog was not properly neutered and continued to exhibit mounting behavior. Another reviewer reported having to wait a long time for an appointment, which made them question the hospital's ability to provide timely care.
Complaints about Treatment
One reviewer had a particularly distressing experience when the vet failed to provide basic care and compassion during a final veterinary visit. The reviewer felt that the vet was dismissive and did not take the time to understand their pet's condition.
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