Business Details
23 Years
experience
Emergency
services
Trusted Veterinary Care for Cats & Dogs in Kinston, NC
At Riverbank Animal Hospital, we treat pets like family, offering trusted care to keep them healthy and happy. Our experienced team combines advanced veterinary treatment with heartfelt compassion, ensuring every pet feels safe, loved, and well-cared for. We specialize in wellness visits, surgical procedures, pain management, and boarding services, providing comprehensive solutions for pets of all kinds. Our Kinston, NC facility is designed to be comfortable and calming, with separate spaces for cats and dogs. All scheduled surgeries require a $100 deposit, while general appointments require a $50 deposit to ensure availability. We operate Monday through Friday from 7:00 AM to 5:30 PM and maintain strict vaccination protocols for boarding animals.Our dedicated staff includes multiple licensed veterinarians and veterinary assistants who bring both professional expertise and personal passion to their work. We offer after-hours emergency referrals and utilize modern technologies like Class IV Laser Therapy for non-invasive pain relief. Our commitment extends beyond medical care to include educational resources and community support, making us a trusted partner in pet health. Through consistent service since our establishment, we have built a reputation as a premier veterinary destination in Eastern North Carolina.
Services
Surgical Services
Pain Management
Pet Boarding
Microchipping
Emergency Care
Wellness Exams
Dental Procedures
Spaying/Neutering
Laser Therapy
Prescription Services
Details
- Year established: 2003
Highlights and features
- We provide advanced veterinary treatments backed by years of professional experience
- Our team combines medical expertise with compassionate, personalized pet care
- We offer comprehensive services including surgery, boarding, and emergency care
- Our facility features separate cat and dog accommodations for comfortable stays
- We utilize modern technologies like Class IV Laser Therapy for pain management
What people say
Excellent care
Compassionate staff
Knowledgeable veterinarians
Well-maintained facilities
Responsive treatment
Services
Surgical Services
We provide full surgical services including routine spays and neuters, soft-tissue and orthopedic procedures. Our experienced veterinarians perform surgeries Monday through Friday with a $100 deposit required at booking. All procedures follow strict safety protocols and include post-operative care instructions. The hospital maintains specialized surgical equipment and monitoring systems to ensure optimal patient outcomes.
Pain Management
Our non-pharmacologic pain relief options include Class IV Laser Therapy, a drug-free solution for chronic pain and post-surgical recovery. This FDA-cleared treatment reduces inflammation while accelerating healing through photobiochemical effects on damaged tissues. We customize treatment plans for each pet's specific condition and monitor progress through follow-up evaluations.
Pet Boarding
Our boarding facility offers separate spaces for cats and dogs with climate-controlled environments. The dog area includes a fenced-yard for exercise while cats enjoy private rooms with cat condos. Boarders must be current on vaccinations, heartworm testing, and parasite prevention. Three-night stays include complimentary baths with optional full grooming services available.
Microchip Identification
We implant permanent microchips about the size of a grain of rice under pets' skin for secure identification. The procedure uses a needle comparable to vaccine injections and provides lifetime identification through scanner technology. We recommend combining this service with traditional collar identification for maximum protection against pet loss.
Emergency Care
We handle emergency cases during business hours for critical situations like accidental poisonings or car accidents. Our staff provides immediate triage while maintaining access to specialized equipment and medications. After-hours emergencies receive referrals to trusted local veterinary hospitals, ensuring continuous care options for pet owners.
People
Dr. J. Garren
Veterinarian
Dr. Garren brings extensive experience treating serious conditions and providing routine wellness care. She focuses on comprehensive pet health management and has been a valued member of our veterinary team for many years.
Dr. J. Chandler
Veterinarian
Dr. Chandler provides expert medical care with particular attention to individual pet needs. She collaborates closely with pet owners to develop customized health strategies and has developed strong client relationships through personalized service.
Erin G
Office Manager
Erin manages daily operations while assisting in surgical and boarding areas. With veterinary experience since 2017 and rejoining after maternity leave, she maintains critical institutional knowledge and client relationships.
Kerri C
Veterinary Assistant
Kerri provides compassionate care with over a decade of service. She combines veterinary expertise with animal advocacy experience, having placed stray animals in permanent homes while managing front desk operations.
Tucker 'Tuck Tuck'
Boarding Supervisor
Tucker has served as boarding supervisor since 2018. This friendly team member ensures animal comfort through personal attention, playtime, and monitoring guest well-being in our pet lodging facilities.
Questions
Do you offer emergency veterinary services after hours?
While we're closed weekends and evenings, we provide referrals to trusted local emergency veterinary hospitals for urgent after-hours care.
What are your pet boarding requirements?
Boarding pets must have current vaccinations, heartworm prevention, and flea/tick control. We require documentation from previous veterinary providers before check-in.
How do appointment deposits work?
General appointments require $50 deposits, while surgeries need $100 deposits. Deposits apply toward final balances, with refund policies based on cancellation timelines.
What surgical services do you provide?
We offer spays/neuters, soft-tissue surgeries, orthopedic procedures, dental extractions, and specialized treatments like entropian surgery and hernia repair.
Do you offer pain management alternatives for pets?
Yes, we provide Class IV Laser Therapy as a non-invasive, drug-free solution for chronic pain, post-surgical recovery, and inflammation reduction.
Can I access my pet's medical records online?
Through our PetDesk app, clients can access health records, schedule appointments, and manage prescriptions for convenient veterinary care management.
