Our Mission
PetWorks Express stands as a beacon of compassionate care for pets in the Houston area. We believe every furry friend deserves access to quality veterinary care without breaking the bank. Led by a team of seasoned professionals, we're dedicated to providing comprehensive wellness and surgical services that enhance the lifespan and wellbeing of your beloved companions.
Our Team of Animal Enthusiasts
Our passionate team comprises experienced veterinarians, technicians, and animal lovers dedicated to exceptional care. Each member undergoes rigorous training and stays updated with the latest advancements in veterinary medicine. We treat every patient as our own, offering personalized attention, compassionate handling, and gentle care.
Compassionate Care Across Multiple Disciplines
PetWorks Express offers a comprehensive range of services to address all aspects of your pet's health and wellbeing. These include:
Wellness and Preventive Care
- Routine vaccinations and parasite control
- Comprehensive physical examinations
- Nutritional consultations
Surgical and Medical Services
- Advanced surgical procedures for orthopedic concerns, soft tissue issues, and dental care
- Digital radiography for accurate diagnosis
- Pain management solutions for lasting comfort
Specialized Care
- Microchipping for identification and reunification
- Therapeutic laser therapy for pain relief and tissue regeneration
Tailored Services for Your Needs
- Emergency and critical care
- Pet boarding and grooming services
- Specialized care for senior pets and special needs animals
Our Commitment to You
At PetWorks Express, we pride ourselves on building trusting relationships with our clients. We prioritize open communication, explaining treatment plans, costs, and outcomes in clear and concise language. We are committed to providing transparent and affordable veterinary care that meets your individual needs.
We are proud to serve the Houston community and look forward to caring for your furry friends!
Scheduling and Walk-ins
Several reviewers have expressed frustration with the scheduling and walk-in policies at Petworks Express. Some reviewers were told to wait hours for their pets to be seen, while others were turned away due to a lack of availability or closure due to COVID-19 concerns.
Customer Service
Some reviewers have praised the staff for being friendly and helpful, while others have criticized the staff for being unprofessional, lazy, or incompetent. One reviewer specifically mentioned a Hispanic employee who was disrespectful and made jokes at a customer's expense.
Cost and Value
A few reviewers have praised the affordable prices at Petworks Express, while others have expressed surprise and relief at the low costs.
Overall Experience
Many reviewers have expressed disappointment and frustration with their experiences at Petworks Express, citing long wait times, poor customer service, and closure due to COVID-19 concerns.
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