Business Details
Emergency
services
Your Trusted Veterinarian in Ketchikan, AK
We treat every animal that walks through our doors as though it were our own. Sometimes its tough to know where to turn when your furry-friend isnt feeling well. Thats why we are here, to serve all of your pets routine care and illness needs. Because we are a full-service clinic in Ketchikan, your pet can get everything from nail trimmings to vaccines, dental cleanings to emergency surgery, all in one place. Our full-service companion animal hospital is committed to providing quality veterinary care throughout the life of your pet. Our services and facilities are designed to serve all of your pet needs from your newly adopted, rambunctious kitten to your arthritic senior dog. We understand the special role your pet plays in your family and are dedicated to becoming your partner in your pets health care.Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education. Our entire healthcare team is committed to providing personal attention to the unique concerns of each individual pet owner. Our clinic features advanced diagnostics, veterinary assistants, and experienced veterinarians ready to serve you with a smile. From preventive exams and senior pet care to dental procedures, diagnostic testing, and emergency services, we ensure comprehensive care tailored to your pet's life stage. Our wellness plans and parasite control programs emphasize proactive health management. We also offer exclusive client-only boarding with personalized attention from our compassionate caregivers.
Services
Wellness Care
Senior Pet Care
Spaying/Neutering
Dental Cleaning
Diagnostic Testing
Emergency Services
Parasite Control
Exotic Animal Care
Pet Boarding
Surgical Procedures
Highlights and features
- We offer comprehensive veterinary services from wellness exams to emergency surgery in one location
- Our experienced team provides personalized attention and advanced diagnostic capabilities
- We specialize in senior pet care with twice-yearly checkup recommendations
- Our clinic maintains strict parasite prevention programs and wellness plans
- We operate client-only boarding with individualized care from compassionate staff
What people say
Compassionate care
Excellent service
Friendly staff
Successful treatment
Timely response
Services
Wellness Care
Our preventive care programs emphasize early detection through annual and bi-annual physical exams, vaccinations, and parasite prevention. Services include comprehensive body condition assessments, age-appropriate lab testing, and nutritional counseling. We specialize in puppy/kitten wellness programs with vaccination schedules and early health screenings. Customized care plans address specific breed and age-related concerns.
Senior Pet Care
We provide specialized care for senior pets through twice-yearly checkups, mobility assessments, and chronic condition management. Our services include arthritis treatment with joint supplements, prescription medications, and modified exercise plans. Advanced lab work detects early-stage organ disease, while cognitive function evaluations help manage age-related behavioral changes. We offer tailored nutrition plans for senior animals.
Dental Procedures
Our dental services include comprehensive oral exams, teeth cleaning, and surgical extractions under general anesthesia. We utilize digital x-rays for accurate diagnosis and perform complete oral health assessments. Preventive care includes home dental care recommendations and specialized diets. Left untreated, periodontal disease can damage vital organs like the heart and kidneys.
Diagnostic Testing
We offer in-house blood testing, urinalysis, and microscopic evaluations for rapid diagnosis of infections and chronic diseases. Our clinic uses digital radiography and ultrasound imaging for internal organ assessment. We also perform specialized tests like electrolyte panels and coagulation profiles to guide treatment decisions for critically ill patients.
Emergency Services
Our clinic provides 24/7 emergency care for trauma, poisoning, and acute medical conditions. Services include immediate triage assessment, CPR administration, and stabilization procedures. We offer oxygen therapy, IV fluid support, and pain management while conducting diagnostic tests to determine underlying causes. Emergency staff coordinate with specialists for complex cases.
People
Dr. Jolene Pflaum
Owner and Veterinarian
Dr. Pflaum co-owns the clinic and specializes in surgeries and after-hours care. She holds a trombone performance degree and enjoys home remodeling. Dr. Jolene shares her home with two dogs and engages in outdoor activities like swimming and baking.
Dr. Marna Hall
Founder and Relief Veterinarian
Dr. Hall founded the clinic and provides relief services in Alaska and Washington. She focuses on preventative medicine and senior wellness. She resides with two dogs and enjoys quilting, walking, and gardening in her leisure time.
Madison Pflaum
Lead Veterinary Technician
As lead LVT, Madison oversees medical procedures and mentors veterinary staff. She resides with her husband and three cats. Madison combines professional expertise with personal passion through High School Dance Team coaching and feline companionship.
Aliyah Pipal
Co-owner & Practice Manager
Aliyah manages day-to-day clinic operations and partners in ownership. She maintains a mini homestead with four pets. Her interests include hiking, quilting, and book reading while nurturing plants in Ketchikan's climate.
Dr. Patrick Biscuit
Resident Clinic Kitty
Dr. Biscuit serves as office morale officer with expertise in biscuit massage therapy. He supervises medical staff from his sunbeam headquarters and maintains strict cookie-based compensation standards for veterinary services.
Questions
What veterinary services are available at your Craig location?
Our Craig location offers basic veterinary services 2-3 times monthly through visiting doctors from Ketchikan. Appointments required for vaccinations, wellness exams, and minor procedures at this pet boutique location.
Can I bring my pet for emergency care at Craig location?
Emergency services are unavailable at our Craig location. Ketchikan location staffs full-time emergency veterinary professionals for urgent care needs.
What boarding options do you offer for pets?
We provide exclusive client-only boarding with deluxe suites. Rates: $32/night for cats, $45/night for dogs. Optional services include nail trims, baths, and medication administration upon request.
Do you offer wellness plans for pets?
Our Preventative Care Wellness Plans include annual exams, vaccines, early diagnostics, deworming, and discounts. These plans cover routine healthcare needs with customizable options for different life stages.
What exotic animal services do you provide?
We treat all exotic species including rabbits, reptiles, small farm animals, ferrets, and pocket pets. Services include wellness exams, vaccinations, spaying/neutering, and specialized parasite control for exotic species.