Caring. Compassion. Affordability.
At Metairie Small Animal Hospital, we are dedicated to providing the highest quality medical and surgical care for your beloved pets. With over 75 years of experience in the New Orleans metropolitan area, we have grown into one of the largest and most respected animal hospital networks in Louisiana. Our mission is to provide compassionate and humane care for our patients in a state-of-the-art environment.
Our History
Originally named Metry Animal Hospital, our practice was founded by Dr. Tom Melius in 1946. In 1952, Metairie Small Animal Hospital was built at its present location at 101 Metairie Road. Over the years, we have evolved and grown to keep pace with the ever-increasing technology and medical advances. Today, we have 17 doctors and over 90 employees on staff, and operate six locations in Louisiana, including our Main Hospital, Freret Clinic, Lakeview Clinic, Kenner Clinic, Marigny Clinic, and West Esplanade Clinic.
Our Services
In addition to our complete medical, surgical, and emergency care facilities, we also offer a wide variety of non-medical pet care services. Our services range from wellness exams to surgical procedures, and everything in between. We provide comprehensive care for your pet 7 days a week, 365 days a year. Our emergency care is available 24/7 at our main location. We also offer a pharmacy refill request service, client resources, and documents and forms for our clients' convenience.
Our Team
Our team of experienced veterinarians and staff are dedicated to providing the highest level of care for your pets. Our founders, Dr. Tom Melius and Dr. Henry Melius, have built a legacy of compassion and excellence in veterinary care. Our current team of doctors, including Dr. Brian, Dr. John Martin, and Dr. Rick Richmond, continue to uphold the high standards of care and service that Metairie Small Animal Hospital is known for.
Client Testimonials & Reviews
We value the feedback from our clients and are proud to have received hundreds of happy and healthy pets over the years. Our clients have praised our staff for going above and beyond their expected duty of caring for their pets. We are grateful for the trust that our clients have placed in us, and we look forward to continuing to provide the highest level of care for your pets.
Overall Experience
The reviews are mixed, with some owners having positive experiences and others having negative experiences at the animal hospital.
Positive Experiences
Many owners praised the kindness, compassion, and excellent care provided by the veterinarians and staff. Some mentioned that the staff were friendly, patient, and attentive to their pets' needs. A few owners appreciated the hospital's willingness to accommodate their pets' specific requirements and provide clear explanations of treatment options. Some reviewers were impressed by the hospital's cleanliness and organization.
Negative Experiences
On the other hand, some owners expressed frustration and disappointment with their experiences. A few owners felt that the hospital prioritized financial transactions over their pets' well-being, with some feeling pressured into unnecessary tests and procedures. Some owners reported long wait times, poor communication, and a lack of empathy from the staff. A few reviewers were unhappy with the hospital's billing practices and felt that they were overcharged for services.
