Providing Excellence in Veterinary Medicine and Exceptional Service
Norbeck Animal Clinic is a full-service, small animal veterinary clinic dedicated to providing excellence in veterinary medicine and exceptional service to our clients. Our mission is to enhance the human/animal bond by providing high-quality medical care, educating our clients about their pet's well-being, and being compassionate and understanding of the needs of our individual patients and their families.
Our Services
At Norbeck Animal Clinic, we offer a broad spectrum of services to cater to the unique needs of your furry friend. Our services include general services such as wellness care, diagnostic testing, and surgery services. We also provide cat-friendly practice routine services, vaccinations, microchipping, pet disease management, dental care, allergy management, grooming, and other specialized services like cold laser therapy, cryo probe therapy, and digital radiographs. Our in-house pharmacy and online pharmacy ensure that your pet receives the best possible care.
Our Facility
Our state-of-the-art facility is designed to provide a comfortable and stress-free environment for your pet. Our facility includes a pharmacy and treatment area, two exam rooms, a cat exam room (cat-friendly practice room), a fully equipped surgical suite, in-house digital x-rays including dental x-ray, cold laser therapy and cryo laser services, dental procedure services, grooming and bathing suite, welcome desk with educational handouts and pamphlets, and an in-house laboratory for diagnostic testing. We also have a hospitalization area and a fully enclosed outdoor area for playing and walking.
Our Commitment
At Norbeck Animal Clinic, our entire healthcare team is committed to providing personal attention to the unique concerns of each individual pet owner and patient. We believe in providing high-quality veterinary medicine and surgery, educating our clients about their pet's well-being through preventive care and good nutrition, and being compassionate and understanding of the needs of our individual patients and their families.
Our Staff
Our team of experienced veterinarians and support staff are dedicated to providing exceptional service to our clients. We believe in building strong relationships with our clients and their pets, and we strive to make each visit to our clinic a positive and stress-free experience.
Overview
The Norbeck Animal Clinic has received overwhelmingly positive reviews from multiple pet owners. Many reviewers praised the clinic's staff for being friendly, professional, and compassionate towards their pets.
High Standards of Care
Reviewers appreciated the clinic's high standards of care, with many stating that their pets have received excellent treatment and care from the veterinarians and staff. Several reviewers specifically mentioned Dr. Tuthill and Dr. Ivanov, praising their thoroughness, professionalism, and kindness.
Responsiveness and Communication
Several reviewers commended the clinic on their responsiveness and communication. They appreciated that the staff takes the time to answer questions, provides detailed explanations, and keeps owners informed about their pets' care and treatment.
Exceptional Staff
Reviewers praised the clinic's staff, including the veterinarians, techs, and nurses, for their exceptional care and attention to detail. Many reviewers mentioned that the staff is kind, friendly, and genuinely care about the pets and their owners.
Some Minor Issues
One reviewer, Devin O. Stewart, rated the clinic 2 stars and expressed unhappiness with the clinic's response time and communication. They mentioned that the clinic sometimes fails to respond to emails or phone calls in a timely fashion, leading to frustration and regret.
