Caring for your pet, just like you do.
At Animal House Veterinary Hospital, we are dedicated to providing compassionate and comprehensive veterinary care to dogs, cats, reptiles, and exotics in Pembroke Pines and surrounding areas. Our team of experienced veterinarians and staff believe that every pet is an important member of the family and deserves the highest level of care.
Our Services
Our full-service veterinary hospital offers a wide range of services, from routine examinations and vaccinations to emergency medicine and surgical procedures. We take pride in providing personalized attention to each pet and work closely with our clients to ensure that our patients receive the best possible care.
Our services include:
- Bathing and Grooming: Keep your pet clean and looking their best with our professional bathing and grooming services.
- Boarding: Give your pet a place to stay while you're away, and know they'll receive the love and care they deserve.
- Microchipping: Ensure your pet's safety and identity with our microchipping services.
- General Medicine: Treat your pet's common medical issues with our comprehensive general medicine services.
- Diagnostic Imaging: Get accurate diagnoses and treatment with our state-of-the-art diagnostic imaging services.
- Euthanasia: Make difficult decisions with dignity and compassion with our euthanasia services.
- Emergency and Urgent Care: Know that your pet is in good hands in the event of an emergency with our 24/7 emergency care services.
- Exotic Medicine: Expert care for your exotic pets, including birds, reptiles, and small mammals.
- Laboratory Testing: Accurate diagnostics and testing for your pet's health.
- Laser Therapy: Pain relief and recovery assistance with our advanced laser therapy services.
- Pet Nutrition: Optimize your pet's diet and health with our personalized nutrition services.
- Preventative Care: Keep your pet healthy and happy with our preventative care services, including vaccinations and wellness exams.
- Pet Pharmacy: Get the medications and supplies your pet needs with our convenient pet pharmacy services.
- Deworming: Keep your pet free of parasites and diseases with our deworming services.
- Dental Services: Maintain your pet's oral health with our professional dental care services, including extractions and cleanings.
- Heartworms: Prevent and treat heartworms with our expert services and consultations.
- Pet Vaccinations: Protect your pet from diseases with our comprehensive vaccination services.
- Pet Wellness Exams: Schedule regular exams with our veterinarians to keep your pet happy and healthy.
- Surgical Procedures: Trust our experienced surgical team with your pet's surgical needs, including spay/neuter services.
Our Facilities
At Animal House Veterinary Hospital, you'll find a comfortable and welcoming atmosphere, complete with state-of-the-art equipment and advanced technology. Our team is dedicated to providing exceptional care for your pet, and we strive to make every experience as stress-free and enjoyable as possible.
Contact Us
We invite you to contact us anytime with questions or concerns regarding your pet's health. We're committed to helping you and your pet live your best lives.
Address: 12385 Pembroke Road, Pembroke Pines, FL 33025
Fax: 954-544-2317
Phone: (954) 885-7387
Email: records@yourpetmd.com
Text: 954-885-7387
Client Satisfaction
The reviews left for Animal House Veterinary Clinic show a mix of satisfaction and dissatisfaction. While some clients had positive experiences, others had negative ones.
Overview of Issues
The majority of the reviews highlight the importance of good customer service, knowledgeable staff, and compassionate treatment of pets. Some clients praised the clinic's ability to provide reasonable appointment times, explain medical conditions in detail, and show patience and love to animals.
On the other hand, some clients expressed disappointment with the clinic's boarding facility, citing negligence and poor care. One client reported that their dog was returned with a bruised nose, while another client had to wait for over an hour with an appointment.
Poor Communication and Records
Another issue mentioned in the reviews is poor communication and record-keeping. One client reported that the clinic failed to send promised updates and pictures of their pet while boarded, and another client had to argue with staff to get a report on their dog's medical condition.
Unprofessional Staff
Some clients also reported encountering unprofessional staff, including a front desk staff member who was rude and dismissive.
Conclusion
Animal House Veterinary Clinic seems to have both strengths and weaknesses. While some clients had positive experiences, others were disappointed with the clinic's care and communication. To improve, the clinic may want to focus on providing better customer service, improving record-keeping, and addressing concerns about negligence and poor care.
