Where pets are family, and family care is our top priority
Dunham Animal Hospital is a leading veterinary clinic in Winter Haven, Florida, dedicated to providing comprehensive and compassionate care for your furry friends. Our team of experienced veterinarians and staff are passionate about delivering cutting-edge medical care in a comfortable and caring environment.
Our Comprehensive Services
At Dunham Animal Hospital, we offer a full range of services to cater to all your pet's healthcare needs. These include:
Preventative Care
- Comprehensive wellness exams for kittens, puppies, cats, and dogs
- Preventive care recommendations and vaccinations
- Pocket Pet Care for rabbits, hamsters, guinea pigs, and other small pets
- Exotic Pet Care for snakes, turtles, tortoises, frogs, and more
Medical & Surgical Services
- Advanced diagnostics and imaging
- Pet dental care, including cleanings and extractions
- Surgical procedures performed by experienced veterinarians
- Laser therapy for pain relief and tissue regeneration
Specialized Care
- Allergy and dermatological care for itchy skin and hair loss
- Health Certificate issuance for the sale of cats and dogs in Florida
- Pharmacy and pet products for preventive care and illnesses
Additional Services
- Emergency pet care during office hours
- After-hours emergency care referrals
- Microchipping
- Nutritional counseling and pet food recommendations
- End-of-life care and compassion
Our Philosophy
We believe in:
- Client-centered care: We prioritize open communication and build strong relationships with our clients to ensure their peace of mind.
- Compassion and empathy: We treat every pet as a valued member of the family and provide sensitive care during difficult times.
- Progressive care: Our team stays up-to-date on the latest veterinary advancements to offer the most effective and innovative treatments.
Join the Dunham Animal Hospital Family
Whether you need routine care for your beloved pet or require specialized medical attention, Dunham Animal Hospital is here for you. Contact us today to schedule an appointment and experience the difference our personalized and compassionate care can make for your furry companion.
Positive Experiences
- Many clients have reported positive experiences with the veterinarians, particularly Dr. Blackburn and Dr. Armstrong, who were praised for their thorough examinations, noticing conditions that other vets had missed, and providing compassionate care.
- The techs were also commended for their gentle and attentive handling of pets.
Concerns with Customer Service
- Some clients have reported negative experiences with the customer service, citing rudeness from some of the front staff and feeling judged or shamed for not following certain protocols.
- There were also issues with communication, including emails being blocked and clients being unable to reply to emails or Facebook messages.
Issues with Accountability
- One client reported being blocked by the office after sharing their negative experience and feeling that the office was not taking accountability for their mistakes.
- Another client expressed concern about the office's response to a previous incident where a pet was allegedly killed, and the office's subsequent deletion of comments on their Facebook page and blocking of concerned clients.
Decline in Quality of Care
- Some clients have reported a decline in the quality of care since the retirement of Dr. Dunham and Davis, citing undereducated vets and mediocre service.
- One client reported feeling that the office was not up to par and that the new staff was not meeting their expectations.
