Your first choice for same day veterinary care!
West Park Animal Hospital is a premier veterinary clinic dedicated to providing top-notch care for your beloved pets. Our state-of-the-art facility is fully equipped to cater to every stage of life and health concern, offering a wide range of advanced veterinary services under one roof.
Our Commitment
At West Park Animal Hospital, we are committed to providing exceptional care for your pets. Our team of experienced veterinarians and dedicated staff are passionate about delivering personalized attention and compassion to every patient that walks through our doors. We believe that every pet deserves the best care possible, and we strive to provide that care with a strong emphasis on client communication and education.
Our Services
We offer a comprehensive range of services to meet the unique needs of your pets. Some of the services we provide include:
- Emergency/Critical Care: Our emergency care services are available until 1:00 a.m. each evening, ensuring that you and your pet receive the attention you need whenever an emergency arises.
- Wellness Care: Our wellness care program includes annual or biannual exams, vaccinations, physical exams, and age-appropriate blood work to keep your pets healthy and thriving.
- Veterinary Surgery: We offer a range of surgical services, from routine procedures to complex operations, to address a variety of pet health concerns.
- Pet Dental Care: Our experienced veterinarians provide comprehensive dental care services to prevent oral health issues and promote overall pet wellness.
- Eye Care: Our eye care services include examinations, treatments, and referrals to address common eye issues affecting pets.
- Intensive Care Unit: Our ICU provides around-the-clock care for pets requiring close monitoring and treatment.
- Internal Medicine: Our veterinarians work closely with pet owners to diagnose and manage complex internal medicine cases.
- Orthopedics: Our orthopedic services include fracture repair, hip dysplasia management, and patella luxation treatment to address joint and musculoskeletal issues affecting pets.
- Pet Pain Management: Our veterinarians provide comprehensive pain management services to alleviate discomfort and improve pet quality of life.
Our Goal
At West Park Animal Hospital, our goal is to provide exceptional care for every pet, while also promoting a strong bond between pets and their owners. We strive to create a welcoming, comforting environment where pets feel at ease, and their owners can trust our expertise to deliver the best possible care.
Our Community
We are proud to be an active member of the Cleveland community, and we believe in giving back to our community through various charitable initiatives and sponsorships. We value the relationships we build with our clients and look forward to serving you and your pets for years to come.
Get Involved
Join us in our mission to provide compassionate and comprehensive care for pets and their owners. Contact us today to schedule an appointment or learn more about our services.
Poor Experience and High Prices
Many reviewers expressed their dissatisfaction with Westpark Veterinary Hospital, citing high prices, poor customer service, and a lack of compassion from the staff. Some reviewers felt that the hospital was more concerned with making money than providing quality care for their pets. One reviewer was quoted a price of $6,000 for a procedure that another hospital performed for $1,200, highlighting the significant price disparity.
Long Wait Times and Lack of Compassion
Several reviewers reported long wait times, with one reviewer waiting over two hours for an update on their pet's condition. The staff was also criticized for delivering bad news in a callous and judgmental manner, with one reviewer being told to put their pet down without being offered any alternative options.
Scheduling Issues and Inconsistency
Some reviewers experienced difficulties in scheduling appointments, with one reviewer stating that it was impossible to get an appointment without it being an emergency. Another reviewer mentioned that the hospital's consistency in providing care had decreased over time.
Poor Care and Unreliable Staff
One reviewer described the hospital as "the Walmart of Vets, " suggesting that the care had deteriorated over time. The staff was criticized for being more concerned with impressing each other than providing quality care, and for being unreliable and unprofessional.