Treating your pets like our own
Southern Hills Animal Hospital has been providing exceptional veterinary care to pets in Shreveport, Louisiana since 1989. We are a team of passionate professionals dedicated to fostering the human-animal bond through personalized care, comprehensive services, and unparalleled compassion.
Our Mission
Our mission is to provide individualized veterinary care that enhances the human-animal bond. We believe in forming strong relationships with our clients and treating every pet as a beloved member of the family. We pride ourselves on providing:
- Compassionate care: We understand the emotional connection you have with your pet and provide gentle, individualized attention to both you and your furry friend.
- Comprehensive services: From routine checkups to complex medical and surgical procedures, we offer a complete range of services to meet all your pet's healthcare needs.
- Advanced technology: Our state-of-the-art facilities are equipped with advanced technology to provide accurate diagnoses and efficient treatments.
- Client-centered approach: We prioritize open communication and collaboration with our clients to ensure a positive and personalized experience every visit.
Our Services
At Southern Hills Animal Hospital, we offer a comprehensive array of services, including:
Preventative Care: Routine vaccinations, deworming, flea & tick control, nutritional counseling.
Medical & Surgical Care: Advanced diagnostics, treatment of illnesses, surgical procedures, oncology care.
Dental Care: Comprehensive dental exams, cleanings, and preventative care.
Boarding & Grooming: Comfortable and secure boarding, professional grooming services.
Additional Services
- Digital radiology for precise diagnoses
- Hospice care to provide comfort and compassion in the final stages of life
- Intensive care for critically ill pets
- Pain management and rehabilitation therapies
Our Team
Our team of experienced and compassionate professionals includes veterinarians, veterinary technicians, nurses, and receptionists. We are dedicated to providing exceptional care, answering your questions, and guiding you through every step of the process.
Contact Us Today
For compassionate and comprehensive veterinary care for your furry friend, contact Southern Hills Animal Hospital today. We look forward to meeting you and your pet, and providing your furry family member with the care they deserve.
Overview
The reviews of this clinic are mostly negative, with customers expressing disappointment and frustration with the services provided.
Poor Customer Service
Many customers have complained about the clinic's poor communication and unprofessional behavior. Some have experienced harassment and accusations of being financially inept after inquiring about prices. Others have been denied services or experienced long wait times, even with appointments.
Unreliable Diagnosis and Treatment
Some customers have reported receiving unreliable diagnoses and treatment recommendations from the vets at the clinic. In one instance, a vet advised putting down a cat that was allegedly poisoned, but an employee later offered to take the cat home and work with it, raising questions about the clinic's motives.
Staffing Issues
Several customers have mentioned that the clinic is understaffed, leading to long wait times and a decline in the quality of care. In one case, a puppy died after being told that supplementing its food was unnecessary, and the clinic was too understaffed to provide proper care.
Positive Experiences
On the other hand, some customers have reported positive experiences with the clinic, praising the staff for their kindness, professionalism, and quality of care.
