We care for your pets just as much as you do.
Nestled in the heart of El Paso, Desert East Animal Hospital stands as a beacon of care and compassion for furry (and sometimes scaled) friends. We are a passionate team of experienced veterinarians and support staff dedicated to providing exceptional care for your beloved companions.
Our Mission
Our mission is to foster a healthy and happy life for every pet in our care. We achieve this through:
- Personalized attention: Each pet receives individualized care tailored to their specific needs and healthcare requirements.
- Advanced diagnostics: Equipped with state-of-the-art technology, we accurately diagnose and manage both common and complex health concerns.
- Compassionate care: We treat every furry (or feathery) patient with kindness, respect, and understanding.
Our Services
Desert East Animal Hospital offers a comprehensive array of services to meet all your pet's healthcare needs. These include:
Wellness Care
- Routine vaccinations and parasite prevention
- Comprehensive physical examinations
- Nutritional counseling
- Pet wellness plans
Medical Services
- Diagnosis and treatment of illnesses and injuries
- In-house laboratory testing
- Surgical and dental procedures
- Emergency and urgent care
Specialized Care
- Reptile care and consultation
- Advanced diagnostics like digital X-rays and ultrasound
- Pet boarding and grooming services
Much More
We also offer convenient services like online appointment scheduling, online prescription refills, and a dedicated client portal for convenient access to your pet's medical records.
Our Commitment
At Desert East Animal Hospital, we believe in building strong relationships with our clients and their furry companions. We strive to:
- Provide clear and transparent communication
- Offer flexible appointment scheduling
- Respond promptly to your inquiries and concerns
- Offer financial options to suit your needs
- Advocate for your pet's best interests
Contact Us Today
If you're seeking exceptional veterinary care for your beloved pet, look no further than Desert East Animal Hospital. Contact us today to schedule an appointment and experience the compassionate care and personalized attention your pet deserves.
Overall Impression
The reviews of Desert East Animal Hospital are overwhelmingly positive, with many customers expressing their gratitude for the compassionate and professional care provided by the staff and veterinarians.
Positive Experiences
- The hospital's veterinarians, including Dr. Hopp, Dr. Klein, and Dr. Saenz, were praised for their expertise, empathy, and kindness.
- Many reviewers appreciated the hospital's ability to provide gentle and loving care, even in difficult situations such as end-of-life measures.
- The staff was commended for their excellent communication skills, clear explanations, and willingness to answer questions.
- Customers appreciated the hospital's efficient and minimal waiting times, with some reviewers noting that they were able to get same-day appointments.
- The hospital's customer service was described as exceptional, with many reviewers feeling valued and respected.
Areas for Improvement
- One reviewer expressed frustration with the hospital's "no walk-ins" policy, which resulted in a long wait for a second visit.
- Another reviewer mentioned that the hospital's obsession with masking was annoying.
Personality and Compassion
- Many reviewers praised the hospital's staff and veterinarians for their kind, compassionate, and empathetic nature.
- The hospital was described as a place where pets are treated with gentleness, dignity, and love.
