Website Call now
Website
Call

Empowering Veterinarians with Innovative Diagnostic Imaging Solutions

For over 20 years, Vetel Diagnostics has been a pioneer in imaging technologies, dedicated to providing innovative and reliable solutions for veterinarians across the country. Our journey began in 1999 when a veterinarian founded Vetel with a mission to understand the daily needs of veterinary practitioners and provide products that cater to their requirements.

Industry-Specific Innovation

At Vetel, we have a deep understanding of how to make veterinarians more effective, efficient, and productive. Our innovative products and cutting-edge artificial intelligence software reflect this commitment to innovation. With our products, veterinarians can access the latest technology and make informed decisions about their patients' care.

Education-Based Approach

We believe that education is key to understanding the various imaging options available and making each modality work in a practice. That's why we provide education-based learning solutions to help veterinarians fully understand the imaging options available and how to effectively use them.

Company Profile

Vetel Diagnostics has been at the forefront of diagnostic digital imaging as each modality has been introduced to the veterinary profession. We have a long history of innovation, having introduced the first Wireless DR System to the veterinary market in 2009. We were also the first to offer Sound Speed corrected diagnostic ultrasound and the first to marry digital radiography with artificial intelligence through our Metron 8 Software with Intellect Module.

Expertise

Our team is comprised of trusted names in the equine and companion animal veterinary community, dedicated to bringing the best diagnostic equipment and software to the industry. Our experts, including Dr. Tracy A. Turner, Dr. Kenneth Marcella, and Dr. Larry Shamis, have years of experience in their respective fields and are committed to providing exceptional service to our customers.

Mission

At Vetel Diagnostics, our mission is to provide innovative and reliable solutions that meet the needs of veterinarians and their patients. We aim to be your trusted source for quality diagnostic products and services, ensuring that you have the tools you need to provide the best possible care for your patients.

Services

Our services include:

  • Innovative Imaging Solutions: We offer a range of innovative imaging solutions, including digital radiography, ultrasound, and thermal imaging.
  • Education-Based Learning: We provide education-based learning solutions to help veterinarians understand the various imaging options available and make informed decisions about their patients' care.
  • Customer Support: Our dedicated customer support team is always available to answer any questions you may have and provide guidance on the use of our products.
  • Warranty and Maintenance: We offer a range of warranty and maintenance options to ensure that our products continue to perform optimally over their lifespan.

Conclusion

At Vetel Diagnostics, we are committed to providing innovative and reliable solutions that meet the needs of veterinarians and their patients. With our expertise, education-based approach, and commitment to innovation, we are dedicated to being your trusted source for quality diagnostic products and services.

Reviews (32)
Write a Review
Positive: The reviewers consistently praised Vetel's exceptional customer service, knowledgeable representatives, and high-quality products.
Negative: However, one reviewer had a negative experience with Vetel's customer service, citing poor responsiveness and a lack of support despite being under warranty.

Exceptional Customer Service and Products

The reviews for Vetel Diagnostics are overwhelmingly positive, with customers praising the company's exceptional customer service and high-quality products. Many customers have commented on the responsiveness and expertise of the company's representatives, with some going so far as to call them "amazing" and "excellent."

Responsive and Knowledgeable Representatives

Many reviewers have praised the representatives at Vetel, noting that they are always available and willing to help with any questions or issues that may arise. Filippo Tommasin, Vetel's representative, is specifically mentioned as being extremely responsive and knowledgeable.

State-of-the-Art Equipment and Seamless Transitions

Customers have also praised Vetel's equipment, describing it as "state-of-the-art" and "seamless" to use. Some reviewers have noted that the company's equipment has made a significant difference in their ability to perform radiography and other medical procedures.

Communication and Problem-Solving

Reviewers have also praised Vetel's communication and problem-solving skills. One reviewer noted that the company's customer service team went above and beyond to resolve an issue, while another reviewer praised the company's ability to keep them apprised of the status of their equipment.