Compassionate Care, Excellent Medicine
At Center Veterinary Hospital, we believe that your pet's happiness and well-being are our greatest priorities. Our mission is to provide compassionate, expert care for your furry friend, treating them with the same level of high-quality care and compassion that we would expect for our own family members. Our veterinarian, Dr. Sarah Gerard, is dedicated to delivering exceptional medical care, leveraging her extensive experience in emergency, intensive care, general practice, dentistry, surgery, and geriatrics to ensure the best possible outcomes for your pet.
Our Services
We offer a wide range of services to cater to your pet's unique needs, from physical exams and vaccinations to blood work, x-rays, and surgical procedures. Our state-of-the-art pharmacy carries a variety of products, including heartworm preventatives, flea preventatives, and specialty foods. Our team is committed to providing exceptional care, from routine check-ups to more complex medical procedures.
Our Team
At the heart of our practice is our dedicated team of professionals, led by Dr. Sarah Gerard. With over 10 years of experience, Dr. Gerard is passionate about providing expert care, emphasizing stress-free handling techniques and positive reinforcement during physical exams. Our client service associate, Billie, is the warm and welcoming face of our practice, ensuring that every client and patient feels at ease during their visit. Our veterinary assistant, Angela, is dedicated to providing exceptional patient care and support.
Our Values
We believe that every pet deserves the highest quality of care, and we strive daily to deliver on this commitment. We prioritize client communication, ensuring that you feel informed and supported throughout your pet's care. We also recognize the importance of comfort and stress reduction, implementing stress-free handling techniques and positive reinforcement to minimize anxiety and discomfort.
Location and Hours
We are conveniently located at 1203 W Market Center Dr, High Point, NC 27260. Our hours of operation are Monday through Friday, 7:30 am to 5:30 pm. We are closed on weekends and after hours, when you can reach the Carolina Veterinary Specialist in Greensboro at 336-632-0605.
Overall Experience
The reviews for Center Vet suggest a high level of satisfaction among clients. The majority of reviewers praised the staff, particularly Dr. Sutherland, Dr. Gerard, and Billy, for being pleasant, capable, and caring. The clinic's attention to detail, thoroughness, and professionalism were also highlighted.
Communication
However, one reviewer had a negative experience with communication at the clinic. Kim VonCannon reported that she was left sitting in the parking lot for hours without any updates on her dog's status, resulting in a poor experience.
Care and Compassion
On the other hand, many reviewers appreciated the clinic's compassionate and patient approach. Several clients mentioned that the staff showed genuine concern and love for their pets. Heather Ashley, for example, noted that her pup was excited and not scared during his visit, while Susan Andrews Fagg praised the clinic's thorough and thoughtful approach.
Consistency
The reviews also suggest that the clinic maintains high standards across multiple visits. Helena Lennon, for instance, has been taking her dogs to the clinic for years and has always had a positive experience.
Opportunities for Improvement
Khadija's review highlights the need for urgent care services for animals, as she was unable to get immediate attention for her ailing dog.
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