Business Details
40 Years
experience
Emergency
services
Comprehensive Veterinary Care in Matthews, NC
Fullwood Animal Hospital has been dedicated to nurturing the human-animal bond through exceptional veterinary care since 1986. Our mission is to provide compassionate, progressive medical and surgical care while educating clients on pet health and preventative care. We prioritize creating a comfortable environment for pets by alleviating fear, anxiety, and stress through Fear Free certified practices. Our team of experienced professionals treats every pet as part of our extended family, offering tailored wellness plans to support lifelong health.With a commitment to client education and empathetic service, we have become a trusted partner for pet owners in Matthews and surrounding areas. Our state-of-the-art facilities and comprehensive services reflect our dedication to maintaining the highest standards of care for companion animals.
Services
Diagnostics
Dentistry
Surgery
Boarding
Grooming
Fear Free Care
Laser Therapy
Exotic Pet Care
Membership Plans
Health Certificates
Details
- Year established: 1986
Highlights and features
- 39+ years serving Matthews pet community with compassionate care
- Fear Free certified team specializes in reducing pet anxiety
- Full-service clinic treating exotic and pocket pets
- 24/7 emergency referral partnerships for urgent care needs
- Experienced staff with specialized training in veterinary medicine
Associations and certifications
- Fear Free Certified
- Cat Friendly Practice
What people say
Compassionate staff
Fear Free certified
Exotic pet expertise
Knowledgeable team
Clean facilities
Services
Diagnostics
Our advanced diagnostic capabilities enable early disease detection through comprehensive lab work and imaging. We offer in-house blood testing, urinalysis, and state-of-the-art ultrasound imaging for accurate diagnosis. Our team utilizes digital radiography and specialized equipment to assess internal organ health and identify injuries.
Dentistry
We provide complete dental services from routine cleanings to complex oral surgery. Our practice addresses periodontal disease, tooth extractions, and dental trauma while emphasizing preventive care. We educate pet owners on home dental maintenance and offer professional teeth cleaning under anesthesia.
Surgery
Our surgical services include spays/neuters, soft tissue procedures, and orthopedic interventions. We implement strict pain management protocols and employ modern monitoring equipment for patient safety. Pre-anesthetic bloodwork ensures surgical readiness while post-operative care focuses on comfortable recovery.
Boarding
Our boarding facility provides safe, comfortable accommodations for cats and dogs during owner travel. We offer individualized feeding schedules, medication administration, and supervised playtime. Climate-controlled suites and separate cat/dog areas ensure pet comfort and minimize stress during stays.
Fear Free Care
We implement Fear Free certified techniques to create positive veterinary experiences. Special handling protocols minimize stress through pheromone therapy, gentle restraint methods, and customized appointment scheduling. Our cat-friendly environment includes separate waiting areas and calming music.
People
Jamie
Practice Manager
Veterinary professional with 25+ years experience. Certified Veterinary Business Leader managing clinic operations. Specializes in team development and client relations.
Mary
Client Care Coordinator Supervisor
25-year veterinary industry veteran. Oversees client services team and focuses on exceptional customer experience. Active in local animal welfare initiatives.
Shannon
Lead Surgical Technician
Registered Veterinary Technician with zoo and marine medicine background. Specializes in anesthesia and surgical support. Committed to wildlife conservation.
Dr. Montgerard
Veterinarian
Experienced clinician with expertise in complex medical cases. Known for compassionate care and dedication to patient comfort. Director of Fear Free initiatives.
Dr. Hawthorne
Veterinarian
Skilled diagnostician with focus on internal medicine. Recognized for patience with senior patients and thorough health assessments. Active in continuing education programs.
Questions
What services do you offer for exotic pets?
We treat rabbits, reptiles, and exotic animals with specialized care from experienced staff. Our Fear Free training ensures minimal stress during visits.
Do you provide emergency care after hours?
For emergencies outside our operating hours, we partner with Carolina Veterinary Specialists for 24/7 critical care access with seamless medical records transfer.
How do you handle nervous or fearful animals?
We implement Fear Free certified techniques including pheromone therapy, quiet exam rooms, and gentle handling to create positive veterinary experiences.
What boarding options are available?
Climate-controlled suites with separate cat/dog areas offer safe pet lodging. We accommodate special dietary needs and administer medications during stays.
Do you offer dental services for pets?
Yes, we provide comprehensive dental care including cleanings, extractions, and periodontal treatment using modern anesthetic monitoring equipment.
How can I schedule an appointment?
Book online for existing clients or call our office to schedule new client exams. Emergency appointments available through our referral partners.
