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Business Details
31 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Veterinary Care
Since 1995, Kona Veterinary Service has provided compassionate, personalized pet care to the Kailua-Kona community. Our practice combines modern veterinary technology with a commitment to individualized attention, offering services such as diagnostics, surgery, dentistry, and preventive care. We maintain an in-house laboratory, digital radiology, and ultrasound capabilities while collaborating with specialists via telemedicine. Our 30-minute appointments ensure thorough consultations, and we emphasize preventive care through vaccination programs, heartworm testing, and wellness exams.

With two locations - our main clinic in Kona and a satellite office in Waikoloa - we strive to make high-quality veterinary care accessible to all pet owners. Our team of experienced veterinarians brings diverse expertise from emergency medicine to behavioral science, united by a shared dedication to animal welfare.
Services
Vaccinations Heartworm Testing Flea Prevention Pet Wellness Exams Microchipping Urgent Care Ultrasound Services Dental Care Orthopedic Surgery Telemedicine Consultations
Details
  • Year established: 1995
Highlights and features
  • We offer 30-minute appointments for personalized pet care
  • Our clinic features in-house laboratory and digital radiology capabilities
  • We maintain partnerships with veterinary specialists for advanced care
  • Our team includes veterinarians with emergency medicine expertise
  • We provide after-hours emergency support through GuardianVets partnership
Services
Vaccinations
Our core vaccination program protects against common Hawaiian animal diseases including rabies, distemper, and leptospirosis. We offer tailored schedules for puppies, adult dogs, and cats based on lifestyle risks. Vaccinations strengthen immune systems to prevent serious illnesses.
Heartworm Testing
We use rapid in-house blood tests to detect heartworm presence, crucial in Hawaii's mosquito-prone environment. Testing starts at six months and continues annually to ensure prevention effectiveness, even for pets on medication.
Pet Wellness Exams
Our 30-minute wellness exams include comprehensive physical assessments, dental evaluations, and internal health screenings. Senior pets receive specialized blood tests for kidney, liver, and thyroid function to detect early disease indicators.
Urgent Care
We handle urgent cases on a priority basis with after-hours support through GuardianVets. Our team manages critical conditions like trauma, poisoning, and severe infections while providing access to emergency stabilization equipment.
Microchipping
We implant permanent microchips for animal identification using HomeAgain technology. The rice-sized device provides lifetime identification, with registration in national databases to help reunite lost pets with owners quickly.
People
Dr. Robert Jordan
Co-Owner & Veterinarian
A University of Minnesota veterinary graduate with internship training, Dr. Jordan brings emergency medicine expertise and over 20 years of small animal experience. He has twice been named West Hawaii's Best Veterinarian by local residents.
Dr. Jenny Chartier
Co-Owner & Veterinarian
With veterinary degrees from the University of Missouri, Dr. Chartier has practiced in both general and emergency care settings. She contributes expertise in animal nutrition and preventive medicine through her extensive clinical experience.
Dr. Casey Milnes
Veterinarian
A Colorado State University graduate, Dr. Milnes specializes in internal medicine and soft tissue surgery. Growing up on Kaua'i's ranch, she combines practical animal husbandry knowledge with advanced veterinary techniques for comprehensive patient care.
Dr. Molly-Rae Walker
Veterinarian
Originally from Vancouver Island, Dr. Walker offers special expertise in animal behavior and surgical procedures. Her diverse experience includes working with rescue organizations and developing behavioral treatment plans for anxious pets.
Dr. Nicole Becker
Veterinarian
Dr. Becker graduated from the Western College of Veterinary Medicine in Saskatchewan. Her background includes mixed animal practice in Canada and Thailand, with special interests in animal nutrition and integrative medicine approaches.
Questions
What veterinary services do you offer?
We provide comprehensive small-animal services including vaccinations, diagnostics, surgery, dental care, preventive medicine, and emergency consultations. Our specialties include ultrasound, orthopedics, and telemedicine.
Do you treat exotic pets?
While our primary focus is dogs and cats, we can provide basic care and referrals for exotic pets. Please call for specific inquiries about exotic animal care.
How can I schedule an appointment?
Call us at 808-325-6637 to schedule appointments. We recommend advance booking as we prioritize 30-minute slots for thorough consultations.
Do you offer after-hours emergency care?
Yes, through our partnership with GuardianVets, we provide after-hours veterinary support. Call our office number and wait to be transferred for urgent assistance.
What preventive care programs do you recommend?
We emphasize core vaccinations, annual exams, heartworm testing, flea prevention, and wellness screenings. Our preventive plans address age-specific needs for puppies through senior pets.
Are you equipped for advanced diagnostics?
Our clinic features digital radiography, ultrasound, in-house lab testing, and state-of-the-art monitoring equipment. Complex cases can utilize our network of specialist partners for advanced diagnostics.