Business Details
7 Years
experience
Emergency
services
Expert Veterinary Care in Charlotte, NC
Queen City Animal Hospital opened its doors in Charlotte, NC in June 2019 with a commitment to exceptional veterinary care. Our Fear-Free approach prioritizes gentle handling and stress reduction for pets. Our team maintains rigorous continuing education to deliver innovative veterinary medicine. We offer comprehensive preventative care, diagnostics, surgery, and urgent care for dogs, cats, and exotic pets including birds, reptiles, and small mammals. Our hospital at 920 Belmont Avenue combines historical character with modern medical equipment.As an AAHA-accredited hospital, we meet the highest standards in veterinary care. Our diverse team includes Fear-Free and Human-Animal Bond certified professionals who create inclusive care environments. Telemedicine services extend our expertise to established clients for remote consultations. We maintain strong relationships with specialty hospitals to coordinate complex care needs. Our commitment to community engagement strengthens our connection to Charlotte neighborhoods.
Services
Wellness Exams
Spaying/Neutering
Dental Care
Surgical Services
Exotic Pet Care
Laser Therapy
Telemedicine
Vaccinations
Emergency Care
Senior Wellness
Details
- Year established: 2019
Highlights and features
- Fear-Free certified team reducing pet stress during visits
- Gold Level Cat Friendly certified facility with dedicated feline exam room
- AAHA-accredited meeting 900+ veterinary care standards
- Exotic pet specialists treating birds, reptiles, and small mammals
- Telemedicine appointments available for established clients
Associations and certifications
- AAHA
- Fear-Free Certified
- Cat Friendly Practice
What people say
Fear-Free approach
Excellent staff
Gentle handling
Knowledgeable team
Great emergency care
Services
Wellness Exams
Annual and bi-annual wellness exams detect health issues early while vaccinations protect against preventable diseases. Customized care plans address specific needs across life stages from puppies/kittens to senior pets. Nutritional counseling ensures optimal dietary health.
Surgical Services
Routine and advanced surgeries including spaying/neutering, mass removals, and orthopedic procedures performed with pre-anesthetic bloodwork and post-op laser therapy. Emergency surgeries address trauma cases during regular business hours.
Exotic Pet Care
Specialized care for birds, reptiles, and small mammals including annual exams, sterilization surgeries, and dental treatments. Expertise in species-specific nutrition and husbandry recommendations ensures proper exotic pet health maintenance.
Laser Therapy
Non-invasive photobiomodulation treats arthritis, post-surgical recovery, and chronic pain conditions. Accelerates healing through increased cellular energy production while reducing inflammation without pharmaceutical side effects.
Telemedicine
Virtual consultations via Zoom provide medical advice for established patients. Available during regular hours for follow-ups, minor concerns, and medication refills with secure video appointments scheduled through our electronic health records system.
People
Dr. Jay Hreiz
Owner, Veterinarian
Fear-Free Elite certified veterinarian with exotic pet specialization. Graduated from University of Pennsylvania in 2008. Former rabbit show judge with 15+ years of clinical experience serving Charlotte's pet community.
Dr. Lauren Cline
Owner, Veterinarian
Auburn veterinary graduate with interests in ophthalmology and dentistry. Cat Friendly certified practitioner since 2016. Joined ownership in 2023 after establishing local rescue connections.
April Splawn
Hospital Administrator
Veterinary Hospital Managers Association member with legal background. Fear-Free Level 2 certified administrator managing daily operations since 2019 while coordinating local rescue partnerships.
Dr. Alexa Diaz
Associate Veterinarian
University of Georgia graduate specializing in exotic species care. Bilingual Spanish-speaking doctor since 2021. Expertise in avian medicine and radiology with special interest in reptile husbandry.
Brooke
Practice Manager
Registered Veterinary Technician with Fear-Free Level 2 certification. Instrumental in hospital development since inception. Focuses on client communication and community outreach initiatives.
Questions
Does QCAH practice Fear-Free Care?
Yes, we're a Fear-Free Certified Practice with all staff trained in stress-reduction techniques for pets during veterinary visits.
What exotic pet services do you provide?
We treat birds, reptiles, small mammals, and amphibians with specialized care including surgeries, dentistry, and nutritional consultations.
Are you a Cat Friendly practice?
Gold Level Cat Friendly Certified with dedicated feline exam room and specialized handling techniques for stress-free cat visits.
What are your vaccination protocols?
Customized vaccination schedules based on individual risk factors and AAHA guidelines, avoiding unnecessary annual boosters.
Do you offer telemedicine services?
Yes, for established clients with existing patient relationships through secure Zoom video consultations during business hours.
What surgical procedures are available?
Routine sterilizations, mass removals, dental procedures, and emergency surgeries performed by experienced veterinary surgeons.
