At VCare Animal Clinic, we are dedicated to providing comprehensive veterinary care to the pets of Cypress and surrounding areas. Our experienced and compassionate team is committed to delivering exceptional service, while also providing state-of-the-art medical, surgical, and dental care to our furry friends.
Services
As a full-service animal hospital, we offer a wide range of services to cater to the diverse needs of our patients. Our services include:
- Wellness Plans: Designed to promote the overall health and well-being of your pet, our wellness plans include regular check-ups, vaccinations, and preventative care.
- Screenings: Regular screenings are essential for detecting potential health issues early on, allowing for timely treatment and prevention of more serious complications.
- Surgical Procedures: Our state-of-the-art surgical suite is equipped to perform a wide variety of surgical procedures, under the supervision of our experienced veterinarians and trained staff.
- Diagnostic and Therapeutic Services: Our diagnostic and therapeutic services include cutting-edge diagnostic tools, such as in-house testing and external laboratory referrals, as well as anesthesiology and pain management protocols.
Medical Consultations and Preventive Care
Our team is committed to providing individualized attention to each pet, addressing their unique needs and concerns. We offer medical consultations for any health concerns you may have for your pet, as well as preventive care services, including:
- Microchip Identification: Ensuring the safe return of your pet in case they ever become lost.
- Pharmacy: Our on-site pharmacy offers a wide range of pharmaceuticals, flea and heartworm preventatives, and prescription diets.
- Individualized Flea Control Programs: Tailored to address the specific needs of your pet and your home environment.
Dental Care and Diagnostic Services
In addition to our veterinary services, we also offer advanced dental care and diagnostic services, including:
- Dentistry Equipment: Equipped with the latest technology, our dentistry equipment provides dental services, including teeth cleaning and polishing, tooth extractions, and minor oral surgery.
- Laboratory Services: We offer in-house laboratory testing for serum chemistry, hematology, serology, urinalysis, and parasite testing, as well as referrals to external laboratories for specialized diagnostics and consultations.
Behavioral Counseling and Consulting
At VCare Animal Clinic, we understand the importance of addressing behavioral issues in pets. Our experienced team offers behavioral counseling and consulting services, covering topics such as:
- Dietary Counseling: Guidance on nutrition and dietary requirements for each life stage, including growth, weight maintenance, and performance.
- Behavioral Problems: Solutions for common behavioral issues, such as anxiety, excessive barking, chewing, spraying, scratching, digging, house soiling, and aggression.
Boarding and Emergency Care
For our pet owners who require temporary boarding for their pets, we offer indoor boarding kennels with outdoor walking areas. In the event of an emergency, our experienced team is equipped to provide immediate attention and treatment, 24/7.
Policies and Accessibility
At VCare Animal Clinic, we strive to provide exceptional service, while ensuring the highest level of quality care for our patients. We are committed to maintaining confidentiality and respecting the privacy of our pet owners and their pets. Furthermore, our clinic is designed to be accessible to all, with accommodations for disabilities and sensory sensitivities.
Overall Experience
The reviews of this clinic vary widely, with some customers having very positive experiences while others were extremely dissatisfied.
Positive Reviews
The clinic received praise for its prompt and professional service, with one reviewer noting that the receptionist was "sympathetic to my situation and had the vet call me and walk me through next steps so I could make the decision on her care." Another reviewer appreciated the walk-in service, stating that it was very convenient for working couples. Additionally, a reviewer complimented the clinic's reasonable prices.
Negative Reviews
On the other hand, several reviewers had very negative experiences. One reviewer described the clinic as "unprofessional" and reported that the vet performed a C-section on their French bulldog prematurely, resulting in the death of the puppies. Another reviewer was treated "professionally rude" by the front desk staff and was unable to get a direct answer to their questions. A reviewer also reported that the clinic was unable to resolve a skin issue with their dog, despite treatment, and that the dog's condition worsened. Another reviewer's dog passed away after being given a Convenia shot at the clinic.
Conclusion
The overall quality of the clinic's service is questionable, with both positive and negative reviews. While some customers appreciated the clinic's prompt and professional service, others were extremely dissatisfied with the quality of care they received.
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