Business Details
21 Years
experience
Emergency
services
Your Trusted Veterinarian in Gardner, MA
At Tender Heart Veterinary Care, we are dedicated to providing exceptional veterinary services rooted in compassion and expertise. Established in 2005, our practice has built a reputation for delivering both traditional and state-of-the-art medical care tailored to the unique needs of each pet. Our team of skilled professionals prioritizes personalized attention, ensuring every patient receives thorough diagnostics, treatment, and preventive care. With a focus on wellness, advanced procedures like CO2 laser surgery, and dental care, we aim to address both routine and complex health needs.Our commitment to transparency, client education, and the latest veterinary technologies reflects our mission to be a trusted partner in your pets health journey. As a small, privately owned practice, we emphasize community values while maintaining rigorous professional standards, ensuring every visit reflects our dedication to excellence and integrity.
Services
Wellness Care
Radiology
Laser Surgery
Dental Care
Urgent Care
In-House Lab
Pharmacy
Cold Laser Therapy
Details
- Year established: 2005
Highlights and features
- We offer personalized care with a focus on both traditional and advanced veterinary techniques.
- Our team provides comprehensive services, from wellness exams to specialized treatments.
- We prioritize client education and transparency in all aspects of pet care.
- 24 years of combined veterinary experience among our lead professionals.
- Dedicated to fostering community trust through compassionate and ethical practices.
What people say
Warm, friendly, knowledgeable, caring
Feel like family
Best of care
Recommend to anyone
Services
Wellness Care
Wellness care ensures pets remain healthy through annual exams and preventive treatments. We offer tailored vaccination plans, parasite prevention, and early disease detection. Clients benefit from customized health plans addressing their pets specific needs.
Pet Radiology
Radiology provides non-invasive insights into a pets internal health. We use advanced imaging to diagnose fractures, organ issues, and other conditions. This service enables precise, timely treatment planning for improved outcomes.
Pet Laser Surgery
Our CO2 laser surgery offers minimally invasive treatment with reduced pain and faster recovery. This technology is used for soft tissue procedures, enhancing precision and patient comfort during operations.
Dental Care
Dental care includes cleanings, extractions, and digital radiographs to maintain oral health. We address gum disease, tooth decay, and related issues, preventing systemic health problems linked to poor dental hygiene.
Urgent Care
Urgent care addresses sudden illnesses or injuries outside regular hours. Our team provides immediate diagnostics and stabilization for critical cases, ensuring timely intervention for pets in distress.
People
Dr. Jen, DVM
Veterinarian
Dr. Jen has practiced veterinary medicine for 24 years and has owned Tender Heart Veterinary Care for 18 years. She specializes in complex cases and surgical procedures, bringing extensive experience and compassionate care to the practice.
Jennifer L, CVBL
Practice Manager
Jennifer has 14.5 years of veterinary industry management experience, focusing on business operations and client services. Her expertise ensures efficient practice management while maintaining high patient care standards at Tender Heart.
Karen
Lead Vet Tech
Karen has worked in veterinary medicine for 44 years, including 17 years at Tender Heart. She specializes in client education and wellness care, contributing to the teams reputation for excellence and supportive client interactions.
Monica
Vet Tech
Monica has been a veterinary technician for 17 years, with four dedicated to Tender Heart. Her focus on dermatology, phlebotomy, and patient care enhances the practices ability to deliver comprehensive, compassionate treatment.
Lori
Customer Service Representative
Lori has worked in veterinary medicine for seven months, bringing prior experience in human healthcare. Her role involves client communication and ensuring smooth appointment scheduling and support at Tender Heart.
Questions
Why is pre-payment required for new client appointments?
Pre-payment reserves your appointment slot and ensures commitment, helping us manage schedules efficiently and accommodate all patients.
What happens if I miss an appointment without notice?
Pre-payment will be required for future bookings to maintain schedule efficiency and prioritize timely care for all patients.
Why are yearly wellness exams important?
Annual exams maintain the Veterinary-Client-Patient Relationship (VCPR), enabling ongoing care, prescriptions, and health monitoring compliance.
How can I update or reschedule my appointment?
Contact us via phone or email in advance to adjust appointments. We aim to be flexible while managing our schedule effectively.
What payment methods do you accept?
We accept major credit cards and cash. Specific payment options are discussed during appointment scheduling or check-in.
