Business Details
36 Years
experience
Emergency
services
Expert Veterinary Care in Charlotte, NC
Mallard Creek Animal Hospital has been family-owned and operated for over 30 years, providing comprehensive veterinary care to small animals in Charlotte and surrounding areas. Our full-service hospital specializes in the health and well-being of dogs and cats, offering services ranging from routine wellness exams to advanced diagnostics and surgical procedures. We prioritize client education, ensuring pet owners are fully informed and involved in their pets' treatment plans. With convenient office hours and a commitment to personalized care, our experienced team strives to build lasting relationships with both animals and their families. We utilize modern diagnostic technologies, including digital radiography and in-house laboratory testing, to deliver accurate and timely care.Our dedication to continuing education ensures our staff remains at the forefront of veterinary best practices. Located at 2110 Ben Craig Dr, Suite 100, Charlotte, NC, we serve the University Area, Concord, Harrisburg, and neighboring communities with compassionate, professional service. Emergency care referrals and urgent services are available to address critical pet health needs outside regular hours. We maintain strong partnerships with local specialists to provide comprehensive referral options when advanced care is required. Our hospital's long-standing reputation reflects our unwavering commitment to veterinary excellence and community pet healthcare needs.
Services
Wellness Care
Diagnostics
Dental Services
Surgical Procedures
Urgent Care
Details
- Year established: 1990
Highlights and features
- Family-owned veterinary practice serving Charlotte for over 30 years
- Comprehensive services from routine exams to advanced diagnostics and surgery
- Emergency care referrals available through trusted local partners
- Experienced team with professional affiliations in veterinary medicine
- Client-centered approach with personalized treatment plan involvement
What people say
Compassionate care
Knowledgeable staff
Thorough examinations
Emergency referrals
Experienced veterinarians
Services
Wellness Care
Our wellness care programs emphasize preventive medicine through annual comprehensive exams, vaccinations, and early disease detection. We provide tailored nutritional counseling, parasite prevention, and behavioral advice to maintain optimal pet health. Regular check-ups help identify potential issues before they become serious health concerns, ensuring longer, healthier lives for companion animals in Charlotte and surrounding areas.
Diagnostic Services
Advanced diagnostic capabilities include in-house bloodwork, urinalysis, digital radiography, and ultrasound imaging. We partner with reference laboratories for specialized testing and biopsies, with board-certified radiologists interpreting complex imaging studies. These tools enable accurate diagnoses of internal medicine conditions, ensuring appropriate treatment plans for pets requiring urgent medical attention or chronic disease management.
Dental Care
Comprehensive dental services address periodontal disease prevention and treatment through professional cleanings, dental radiography, and oral surgery. Our protocols include pre-anesthetic blood work, IV fluid therapy, and full-mouth x-rays to detect hidden dental issues. We educate pet owners on home care techniques while managing common problems like tooth extractions, gingivitis, and oral infections affecting companion animals.
Surgical Procedures
We perform routine and complex surgical procedures including spays/neuters, mass removals, wound repairs, and foreign body extractions. Advanced monitoring equipment tracks vital signs during anesthesia, with registered veterinary technicians overseeing patient safety. Pre-surgical diagnostics and post-operative pain management protocols ensure optimal surgical outcomes for both elective procedures and emergency interventions.
Urgent Care
Critical care services address acute injuries, poisoning, and sudden illness during regular business hours. Our team stabilizes emergency cases before transferring complex situations to specialized referral centers after hours. We provide immediate treatment for trauma cases, respiratory distress, seizures, and other life-threatening conditions while maintaining coordinated care with Charlotte area emergency clinics.
People
Rebecca Johnson, DVM
Practice Owner
Rebecca Johnson, DVM, has practiced veterinary medicine for over 30 years. She graduated from Iowa State University College of Veterinary Medicine and has specialized interests in internal medicine and endocrinology. She owns and operates Mallard Creek Animal Hospital in Charlotte, NC.
Katie Waller, DVM
Veterinarian
Dr. Katie Waller specializes in behavior and stress-free handling, dermatology, and preventative care. She graduated from the University of Tennessee College of Veterinary Medicine and brings experience from both large and small animal medicine practice.
Rachel Gutierrez, DVM
Veterinarian
Dr. Rachel Gutierrez focuses on feline medicine, surgery, and preventative care. She obtained her DVM from the University of Georgia and enjoys hiking, running, and caring for her three cats and husband.
Laurie Anne Walden, DVM
Veterinarian
Dr. Laurie Anne Walden specializes in compassionate end-of-life care and preventive medicine. Certified in peaceful euthanasia, she also contributes to medical research publications while serving Charlotte's pet community with over two decades of clinical experience.
Elyse Roseman
Practice Manager
Elyse Roseman brings over 11 years of veterinary industry experience as Client Services Manager. With a sociology degree from UNC-Charlotte, she combines client service expertise with inventory management background to oversee hospital operations efficiently.
Questions
What are your regular business hours?
We are open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays.
Do you offer emergency veterinary services?
We accommodate emergencies during regular hours. After hours, we refer to trusted Charlotte area emergency clinics listed on our website.
What payment methods do you accept?
We accept Care Credit payments and process standard payment methods for veterinary services during business hours.
How do I refill my pet's prescription?
Request prescription refills through our Petly online portal or contact us directly with advance notice for processing.
What services does your animal hospital provide?
We offer wellness exams, diagnostics, dental care, surgical procedures, and urgent care services for small animals.
Can I access my pet's medical records online?
Yes, our Petly portal provides free access to vaccination records, appointment scheduling, and health history documentation.
