Business Details
Emergency
services
Expert Veterinary Care in Staple Hill, Bristol
At Avenue Veterinary Centre, we are dedicated to delivering exceptional veterinary care in a respectful and welcoming environment. With over 100 years of collective experience as an independent practice, our team is united by a vision of excellence in veterinary medicine, rooted in compassion and transparency. Our state-of-the-art facilities and equipment enable us to provide bespoke, gold-standard services tailored to both pets' needs and owners' preferences. We prioritise low-stress handling, ensuring animals feel comfortable during visits, and maintain a cat-friendly clinic with dedicated facilities. Our team includes specialists in diverse areas, from exotic animal care to advanced diagnostics, supported by continuous professional development. Ample parking facilities reflect our commitment to client convenience, while our emergency services ensure critical care is available when needed.By combining clinical expertise with a deep understanding of pet welfare, we aim to exceed expectations at every interaction. Our legacy of trust spans generations, built through consistent delivery of ethical, patient-centred care that aligns with the highest professional standards. Through ongoing investment in training and infrastructure, we remain at the forefront of veterinary innovation while maintaining our grassroots connection to the local Staple Hill community. This balanced approach has sustained our reputation as a reliable, forward-thinking practice that genuinely cares about animal wellbeing.
Services
Veterinary Consultations
Nurse Clinics
Cat Friendly Clinic
Microchipping
Emergency Care
Hospitalisation
Nutrition Advice
Diabetes Management
Pet Wellness Programs
Exotic Animal Care
Highlights and features
- Over 100 years combined experience in veterinary care
- Modern facilities with cat-specific wards and equipment
- Gold-standard, individualised treatment plans for pets
- Ample free parking for client convenience
- 24-hour emergency services with dedicated team
Associations and certifications
- Royal College of Veterinary Surgeons
Services
Veterinary Consultations
Our 15-minute consultations allow thorough examination and discussion of pet health concerns. Vets listen to owner perspectives, conduct physical checks, and develop customised treatment plans. Emergency appointments receive immediate priority, with flexible booking options available by phone. Continuity of care is supported through preferred veterinarian requests.
Nurse Clinics
Cost-effective nurse-led sessions cover nutrition advice, weight management, and chronic condition support. Qualified nurses provide expert guidance on diabetes care, medication administration, and life-stage requirements. Many clinics operate at reduced cost or free of charge, focusing on preventative healthcare and owner education.
Cat Friendly Clinic
Specialised cat care includes dedicated waiting areas and wards to reduce stress. Trained staff employ gentle handling techniques, with facilities featuring pheromone diffusers and hiding spaces. The service addresses unique feline needs through environmental enrichment and low-stress anaesthesia protocols for hospitalised patients.
Microchipping
Quick and painless implantation of permanent identification chips. The legal requirement for dogs and recommended measure for other species ensures pet recovery if lost. Staff provide registration guidance and lifetime database updates, covering exotic pets like tortoises alongside conventional companions.
Emergency Care
24/7 emergency services handle critical cases with dedicated diagnostic equipment and intensive care facilities. The team manages trauma, poisoning, and acute illnesses using digital imaging and intravenous therapy. Emergency admissions receive immediate triage, with continuous monitoring for hospitalised patients requiring specialist intervention.
People
Mark Picton
Director & Veterinary Surgeon
Qualified in 1994 from Bristol, Mark has led the practice since 2013. He treats all animals with equal dedication, from labradors to exotic creatures. Passionate about ethical veterinary practice, he prioritises owner perspectives while maintaining high clinical standards. Enjoys family time and fitness activities.
Jenny Rawling
Veterinary Surgeon
Specialising in epilepsy and pain management, Jenny joined in 2005 after moving from northern England. She combines clinical expertise with charity work as a founder trustee of an epilepsy charity. Her expertise extends to acupuncture, balancing professional commitments with family life involving three children and a dog.
Gemma Toghill
Head Registered Veterinary Nurse
Qualified in 2019 with special interests in anaesthesia and patient confidence building. Gemma mentors student nurses while pursuing advanced certification. She implements weight clinics and low-stress handling techniques, maintaining personal interests in fitness and animal welfare outside work.
Michelle Corbett
Registered Veterinary Nurse
With two decades of experience, Michelle transitioned from teaching veterinary nursing at university level. Her anaesthesia expertise benefits both referral and general practice patients. Outside work, she enjoys adventurous family activities including skiing and paddle boarding with her cat Lulu.
Jade Fincher
Registered Veterinary Nurse
Qualified in 2025 following a career change from marketing. Specialises in feline behaviour and low-stress handling as the practice's ISFM Cat Friendly Clinic lead. Combines clinical work with baking and exploring new locations, sharing her home with an overweight cat named Max.
Questions
What services does Avenue Veterinary Centre offer?
We provide full veterinary care including consultations, emergency treatment, nurse clinics, microchipping, hospitalisation, and cat-friendly services in Staple Hill.
Are emergency vet services available 24/7?
Yes, we offer continuous emergency care with immediate triage for critical cases outside regular appointment hours.
Does the clinic have cat-specific facilities?
Our Cat Friendly Clinic features separate waiting areas, dedicated wards with pheromone diffusers, and low-stress handling techniques for feline patients.
How can I book a pet consultation?
Contact us at 0117 956 9038 during opening hours to schedule 15-minute appointments with your preferred veterinarian.
Is microchipping legally required?
Yes, all dogs must be microchipped by law, and we strongly recommend it for other pets to ensure safe return if lost.
What payment methods do you accept?
Please contact our reception team for current payment options and any financing availability for veterinary treatments.
