We are a dedicated team of veterinary professionals and animal lovers serving the Eugene community since 1962. Founded on the belief that pets are family, we are committed to providing high-quality holistic care that fosters a healthy life for every furry (and feathery!) member of your family.
Our Approach to Care
Our approach to veterinary care is holistic and client-centered. We believe in working in partnership with you to understand your pet's unique needs and develop a customized healthcare plan that addresses their specific health concerns and preventative needs.
Beyond Traditional Care
While we offer all the traditional veterinary services you expect, we also go above and beyond to provide:
- Alternative therapies: Acupuncture, Chinese medicine, and stem cell therapy for pain management and healing.
- Patient-centered care: Separate dog and cat waiting rooms, high-grade anesthetic, and a focus on creating a calm and comfortable environment.
- Convenience: Home delivery of food and medications, online pharmacy, and online appointment scheduling.
Meet Our Team
Our experienced and passionate team of veterinarians, technicians, and support staff are available to provide compassionate and expert care every step of the way. We are committed to staying at the forefront of veterinary medicine through ongoing education and development.
Our Vision
We are dedicated to maintaining a welcoming and inclusive environment that fosters healthy relationships between pets and their owners. We believe in transparency, open communication, and building trust with our clients through every interaction.
Join us on our journey to providing exceptional veterinary care and forging lasting connections with the pets and people of Eugene.Staff and Service
The staff at this veterinary hospital are widely praised for their kindness, friendliness, and willingness to answer questions. Many reviewers mention the caring and compassionate nature of the staff, with some even mentioning specific doctors and technicians by name.
Organization and Communication
However, there are some issues with organization and communication. Some reviewers express frustration with the hospital's ability to keep track of medications and appointments, leading to delays and cancellations. Others mention having to wait for long periods of time without being updated on the status of their pet's treatment.
Pricing and Value
Some reviewers feel that the hospital is overpriced and nickel-and-dimes clients for every service. Others, however, report being pleased with the prices and feeling that they received good value for their money.
Positive Experiences
Many reviewers report having positive experiences at the hospital, with some even stating that they would highly recommend it to others. Some specific highlights include the hospital's Saturday hours, the helpfulness of the staff, and the care and concern shown for pets.
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