Business Details
50+ Years
experience
Emergency
services
Your Trusted Veterinarian in Austin, TX
North Austin Animal Hospital has been providing quality veterinary care since 1975. Our modern facility serves Austin and surrounding communities with comprehensive services for dogs, cats, reptiles, birds, and exotic pets. We combine advanced medical technology with compassionate care through a team of experienced veterinarians and dedicated support staff. As a full-service animal hospital, we offer diagnostics, surgery, alternative care, and emergency services while maintaining a commitment to community education and pet wellness.Our practice emphasizes preventive care, early disease detection, and client partnership in pet healthcare. With decades of experience and continuous improvements in veterinary medicine, we ensure pets receive the highest standard of medical and surgical treatment in a stress-free environment. Our teams expertise extends to pocket pets, avian species, and exotics, making us a trusted partner for all stages of a pets life.
Services
Dog & Cat Care
Diagnostics
Surgical Procedures
Emergency Pet Care
Alternative Care
Pocket Pet Care
Avian & Exotic Pet Care
Pet Dental Care
Pet Health Certificates
Pharmacy & Products
Details
- Year established: 1975
Highlights and features
- We offer 50+ years of veterinary expertise in Austin, Texas.
- Our team includes skilled veterinarians specializing in exotic and pocket pet care.
- We provide 24/7 emergency referral services for urgent pet needs.
- Multiple payment options including CareCredit and ScratchPay financing.
- Full-service care spanning diagnostics, surgery, dentistry, and preventive medicine.
What people say
Exceptional care for exotic pets
Knowledgeable and patient staff
Thorough diagnostic capabilities
Supportive during difficult decisions
Modern facility with skilled vets
Services
Dog & Cat Care
Our preventive care programs address all stages of canine and feline life. From puppy/kitten exams to senior pet wellness, we provide vaccinations, nutritional guidance, microchipping, and early disease detection. Our veterinarians emphasize preventive care as the foundation for long, healthy lives, offering tailored recommendations based on breed-specific needs and lifestyle factors.
Diagnostics
Advanced diagnostic capabilities enable precise health assessments through digital radiology, ultrasound, echocardiography, and on-site lab work. Our imaging technologies help identify internal issues affecting organs, bones, and cardiovascular systems. Timely diagnostics ensure accurate treatment plans for sick or injured pets, utilizing state-of-the-art equipment operated by experienced veterinary professionals.
Surgical Procedures
We perform soft tissue, orthopedic, and cryosurgery using modern equipment in a stress-free environment. Pre-surgical exams ensure patient safety while post-operative monitoring includes pain management and recovery support. Our surgical team handles routine spays/neuters to complex procedures like tumor removals and fracture repairs, maintaining strict sterilization protocols throughout.
Emergency Pet Care
Urgent care services operate during regular hours with after-hours referrals to specialty hospitals. Our staff stabilizes critical cases before transferring to 24/7 facilities when needed. Emergency services include trauma treatment, toxin exposure management, and acute illness interventions, with clear guidance provided for after-hours care options.
Avian & Exotic Pet Care
Our veterinarians provide medical care for birds, reptiles, and exotic mammals including nutritional counseling, disease prevention, and surgical treatment. Specialized expertise extends to species-specific needs ranging from parrot wellness exams to rodent dental care, ensuring comprehensive health management for non-traditional companion animals through compassionate, knowledgeable treatment.
People
Jean Heppner, DVM
Chief of Staff
Dr. Heppner leads our veterinary team with 30+ years of experience in companion animal care, emphasizing preventive medicine and senior pet wellness. Her expertise includes diagnostic imaging and surgical management of complex cases.
Taryn Pena, DVM
Veterinarian
Dr. Pena specializes in exotic pet medicine and compassionate end-of-life care. With a focus on client communication, she helps pet owners make informed decisions about their animals' health and treatment options.
Shelby Gilmore
Veterinarian
Dr. Gilmore brings expertise in canine and feline internal medicine, with special interests in dermatology and nutrition. She works closely with pet owners to create customized wellness plans for long-term health management.
Carl
NAAH Mascot
Our beloved mascot Carl, a therapy dog, enhances patient comfort during visits. His presence promotes stress reduction for both pets and clients in our waiting area and examination rooms.
Amanda
Hospital Manager
Amanda oversees daily operations with 15 years of veterinary practice management experience. She ensures smooth coordination between clinical teams and client services while maintaining high standards for patient care.
Questions
What exotic pet services do you offer?
We treat reptiles, birds, and exotic mammals including nutritional counseling, disease prevention, and surgical treatment.
Do you handle after-hours emergencies?
We refer urgent after-hours cases to 24/7 specialty hospitals while providing stabilization during regular hours.
What payment options are available?
We accept cash, major credit cards, CareCredit financing, and ScratchPay payment plans.
How do I schedule an appointment?
Call us at (512) 459-7676 or request an appointment online through our website.
Do you provide senior pet care?
Yes, our preventive programs include specialized wellness exams for aging dogs, cats, and exotic pets.
Are dental services available?
We offer teeth cleaning, digital radiology, and preventive dental care for cats and dogs.
