Business Details
33 Years
experience
Emergency
services
Trusted AAHA-Accredited Veterinary Care in Grafton, WI
Best Friends Veterinary Center has been dedicated to maximizing pets' lifespan and quality of life since its founding in 1993. Our team of experienced veterinarians and staff provide tailored care through breed-specific wellness exams, nutritional recommendations, behavioral consultations, and comprehensive diagnostic services. We maintain high standards for customer service and pet healthcare, offering written materials to empower pet owners in making informed decisions.Our facility combines cutting-edge medical capabilities with a commitment to low-stress handling techniques, ensuring both pet and owner experience comfort during visits. We serve communities across Grafton, Cedarburg, Port Washington, Saukville, Mequon, Thiensville, and surrounding areas.
Services
Wellness Exams
Pet Dentistry
Microchipping
Nutritional Counseling
Surgical Procedures
Canine Rehabilitation
Senior Pet Care
Emergency Services
Vaccinations
Behavioral Consultations
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in veterinary medicine
- Our team provides breed-specific healthcare plans
- We implement low-stress handling techniques for all pets
- Our facility maintains AAHA-accredited standards
- We offer comprehensive wellness and dental care plans
Associations and certifications
- American Animal Hospital Association (AAHA)
What people say
Caring staff
Life-saving care
Stress-free visits
Expertise
Compassionate treatment
Services
Pet Wellness Exams
Our comprehensive wellness exams include breed-specific assessments to identify potential health issues early. Experienced veterinarians evaluate your pet's overall health, recommend preventive treatments, and create customized care plans. Regular checkups help maintain optimal health and prevent serious medical conditions from developing.
Pet Dentistry
Professional dental cleanings and treatments address periodontal disease and oral health issues. Our veterinary dentists use modern techniques to maintain your pet's dental hygiene, prevent tooth loss, and prevent systemic infections from spreading through oral bacteria.
Microchipping
Permanent microchip identification helps reunite lost pets with their families. Our staff performs quick, minimally invasive implantation procedures with biocompatible microchips that last throughout your pet's lifetime.
Surgical Procedures
Our surgical team performs elective and emergency procedures with advanced monitoring equipment. Services include spays/neuters, soft tissue surgeries, and specialized procedures for complex medical conditions.
Canine Rehabilitation
Custom rehabilitation programs help pets recover from surgery or manage chronic conditions. Our therapists use specialized techniques to improve mobility, reduce pain, and enhance recovery outcomes for dogs with musculoskeletal issues.
People
Dr. Nan Boss
Owner, Veterinarian
Dr. Boss graduated from University of Illinois School of Veterinary Medicine in 1985 and has owned Best Friends Veterinary Center since 1993. She developed award-winning client education materials and maintains active membership in multiple veterinary organizations.
Dr. Delaney Hinz
Associate Veterinarian
Dr. Hinz earned her Doctor of Veterinary Medicine and Master of Public Health from University of Wisconsin Madison in 2023. She brings recent training in modern veterinary practices while emphasizing client education and informed decision-making.
Pamela
Certified Veterinary Technician
Certified since 1999, Pamela provides expert technical support while operating her house-call pet-sitting business. Her specialties include feline and canine behavior and community outreach, serving the clinic's needs with over two decades of experience.
Mandy
Receptionist
Mandy combines her lifelong animal experience with criminal justice background since joining in 2021. She assists clients with questions while managing clinic operations, bringing hands-on experience with equine therapy programs and companion animal care.
Kimberly
Certified Veterinary Technician
With over 20 years of veterinary experience, Kimberly specializes in canine behavior and rehabilitation. She manages a multi-pet household while applying her extensive knowledge of animal nutrition and client education in daily practice.
Questions
What are your medical facility's operating hours?
We operate Monday and Thursday 7:30AM-6:00PM, Tuesday/Wednesday 8:30AM-6:00PM, Friday 8:30AM-5:00PM, and Saturday 8:30AM-1:00PM with Sunday closure.
What animal species do you treat?
Our full-service facility treats dogs, cats, rabbits, pocket pets, birds, and reptiles with specialized care across all species.
Which payment forms do you accept?
We accept cash, personal checks, and major credit cards with payment expected at service completion.
How can I schedule veterinary appointments?
Appointments can be scheduled online through our booking system or by calling our main phone number directly.
What emergency services do you provide?
We offer same-day appointments for sick pets with in-house diagnostics and prompt emergency surgical interventions when necessary.
Which local communities do you serve?
We serve Grafton, Cedarburg, Port Washington, Saukville, Mequon, Thiensville, West Bend, and surrounding Wisconsin communities.
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