A Healthy Pet is a Happy Pet!
Building A Healthy Relationship with Your Pet
At South Valley Animal Clinic, we believe a healthy pet is a happy pet. We're a compassionate and experienced team of veterinarians and staff dedicated to providing personalized care for the furry (and feathery) members of your family.
Experienced and Compassionate Care
With over 50 combined years of experience, our team of skilled veterinarians, Dr. William Heite and Dr. Donna Trent-Heite, alongside our experienced veterinary team, are passionate about delivering high-quality care to pets of all ages and breeds. We understand that each pet is unique, and we tailor our approach to their individual needs.
Comprehensive Services
From preventive care like vaccinations and wellness exams to urgent care and advanced medical services, our comprehensive range of offerings include:
- Preventative Care: Routine vaccinations, parasite control, and wellness exams to keep your pet healthy and prevent illness.
- Medical & Surgical Services: Treatment for illnesses, injuries, and surgical procedures performed by experienced veterinarians.
- Diagnostic Services: In-house laboratory and pharmacy for efficient diagnosis and treatment.
- Behavioral & Nutritional Consulting: Guidance on behavior issues, nutrition, and dietary needs.
Tailored to Your Needs
We prioritize open communication and collaboration with our clients. We take the time to explain diagnoses, treatment options, and costs in clear and concise terms. We also offer online appointment scheduling and an online pharmacy for your convenience.
Client Testimonials
"The staff at South Valley Animal Clinic are simply wonderful. They treated my pet with care and compassion, and they were always available to answer my questions and concerns." - Cynthia G.
"The prices at South Valley Animal Clinic are surprisingly affordable, especially compared to other clinics in the area." - Crys E.
Experience Compassionate Care Today
At South Valley Animal Clinic, we're dedicated to providing your pet with the loving care and attention they deserve. Contact us today to schedule an appointment and experience the difference our compassionate care can make for you and your furry friend!
Customer Experience
The reviews for this animal clinic are mixed, with both positive and negative experiences reported.
Staff Performance
Some customers have reported excellent service from the doctors and staff, who are knowledgeable and caring. For example, Susan Jo praised the clinic's service, saying that the doctors helped her sick dog and the staff was friendly and kind. Charles Michael also gave a positive review, saying that the vet was caring and listened to his concerns.
On the other hand, several customers have reported poor experiences with the staff. Newfielady Nm mentioned that the front desk staff was either helpful or clueless, and that the vet tech argued with her when she tried to get accurate information. Dreaaa reported that the head manager, Sue, was unprofessional and gossiping in front of the receptionist area. Stephanie Montoya had a particularly frustrating experience with the receptionist, who put her on hold multiple times and seemed uninterested in helping her schedule an appointment.
Communication and Scheduling
Communication and scheduling issues were a common complaint among customers. Newfielady Nm reported that the clinic provided incorrect information when scheduling an appointment, and that the staff didn't tell her what she needed to bring. Stephanie Montoya had a lengthy and frustrating phone call with the receptionist, who kept putting her on hold and seemed uninterested in helping her schedule an appointment.
Overall Quality of Care
Despite the mixed reviews, some customers have reported receiving good quality care at the clinic. Sue Morneault praised the clinic's service, saying that the doctor was kind and offered helpful suggestions for her dog's care.
