The Clinic with a Big Heart
Welcome to Riverside Animal Hospital, your trusted partner in quality veterinary care for both common and exotic pets! Located in Jacksonville, Florida, we've been serving the local community for over 24 years, providing compassionate and comprehensive care for all creatures great and small.
Our Mission
Our dedicated team of veterinary professionals and support staff are committed to offering:
- Compassionate care: We treat every animal that enters our hospital with gentle handling and personalized attention.
- Exceptional expertise: Our doctors and nurses have extensive experience in treating a diverse range of species, from domestic cats and dogs to exotic animals like reptiles, birds, and even bats!
- Comprehensive services: From routine checkups to advanced diagnostics, surgical procedures, and boarding, we offer a wide range of services to meet your pet's unique needs.
General Care
- Comprehensive exams and vaccinations
- Surgical and dental procedures
- Parasite prevention and treatment
- Nutritional counseling
- Pet boarding and daycare
Specialized Care
- Advanced diagnostics and imaging
- Specialized care for exotic animals
- Emergency and critical care
- Acupuncture and laser therapy
Specialized Services
- Flea and tick prevention and control
- Pet grooming and boarding
- Pet owner consultations and education
Exceptional Customer Care
- Convenient drop-off and pick-up services
- Personalized communication and updates on your pet's health
- Competitive pricing and various payment options
Meet the Team
Our experienced and passionate team includes:
- Dr. John Rossi: Our founder and leading veterinarian with over 40 years of experience in exotic animal care.
- Dedicated veterinary technicians and support staff: Committed to providing compassionate care and ensuring your pet's well-being.
Come join us at Riverside Animal Hospital and experience compassionate, comprehensive care for your furry (or scaled!) family members!
Services and Care
The reviews are mixed, with some reviewers expressing high satisfaction with the veterinary services and care provided by Dr. Rossi and his staff, while others have had negative experiences.
Positive Reviews
Several reviewers have given high ratings to Dr. Rossi and his team, praising their compassion, expertise, and attention to detail. Specifically, they highlight Dr. Rossi's willingness to explain procedures and alternatives to patients, as well as his staff's friendly and caring demeanor.
Negative Reviews
On the other hand, one reviewer has expressed strong dissatisfaction with their experience at the animal hospital. They reported feeling neglected and unhappy with the care provided to their pets, citing a lack of communication and a failure to prioritize their pets' well-being. They note that their pet was still flea-infested and underwent surgery without being treated for fleas first, which they found unacceptable.
Conclusion
In summary, the reviews for Riverside Animal Hospital are mixed, with some reviewers having positive experiences and others having negative ones. While some reviewers have praised the hospital's compassionate and expert care, others have reported feeling dissatisfied with the services provided.
