Caring for all animals and strengthening the human-animal bond
At Heartland Veterinary Supply & Pharmacy, we are dedicated to providing the highest level of quality and service to our customers. Our pharmacy is a licensed and accredited pharmacy, located in Hastings, Nebraska, and we have been serving the veterinary community for over 40 years.
Our Services
Our services include a wide range of products and solutions for the equine, canine, and feline species. We offer a variety of products, including prescription medications, supplements, and vaccines, as well as a vast selection of non-prescription items such as food, toys, and grooming supplies.
Our knowledgeable and friendly team is always ready to assist you in finding the products and services you need to keep your pets healthy and happy. We understand that every pet is unique, and we believe that every pet deserves the best possible care. That's why we offer customized care and personalized attention to each and every pet that comes through our doors.
Our History
Heartland Veterinary Supply & Pharmacy was founded in 1981 as a veterinary clinic, specializing in the health and wellness of the equine, canine, and feline species. Over the years, we have grown and expanded our services to include a full-service pharmacy, complete with a licensed veterinarian and pharmacist on site. Our clinic is committed to staying up-to-date with the latest advancements in veterinary medicine and technology, ensuring that the best possible care is provided to our furry and equine friends.
Our Commitment to Quality
At Heartland Veterinary Supply & Pharmacy, we are committed to providing the highest level of quality in every aspect of our business. From the products we carry to the service we provide, we are dedicated to exceeding our customers' expectations. We believe that quality is not just about the products we sell, but also about the way we treat our customers. That's why we strive to provide a welcoming and friendly environment for every pet and owner who walks through our doors.
Our Promise
Our promise is simple: to provide the best possible care for every pet, every day. We strive to do this by providing a wide range of products and services that cater to the unique needs of every pet. We believe that every pet deserves the best possible care, and we are committed to providing that care with the highest level of quality and compassion.
Service and Quality
Heartland Veterinary Supply has received overwhelmingly positive reviews from customers. Many reviewers have praised the company's friendly and helpful customer service, with some going above and beyond to assist with issues. The company's prompt shipping and follow-up notes have also been mentioned as positives.
Logistical Issues
However, some reviewers have experienced logistical issues with their orders, including delayed shipments and miscommunication about renewal dates. One reviewer reported receiving a medication in a zip-lock baggie, which was unusual. Another reviewer experienced issues with their dog's heart medication being late every month.
Customer Feedback
Some reviewers have reported having to make multiple calls to customer service to resolve issues, which can be frustrating. One reviewer suggested that the company's customer service team could benefit from additional training to better assist customers.
Pet Care
Many reviewers have mentioned using Heartland Veterinary Supply for their pets' medications, including prescription drugs and other health-related products. The company's ability to expedite orders and provide follow-up notes has been particularly appreciated.
