Business Details
50+ Years
experience
Emergency
services
Your Trusted Dallas Veterinarians for Pet Care
White Rock Animal Hospital has been a trusted partner in pet healthcare since 1961, serving Dallas communities with unwavering dedication. Our mission centers on providing comprehensive veterinary solutions while maintaining open communication with pet owners about care options and financial considerations. Our team combines decades of collective experience with ongoing education in advanced veterinary medicine and diagnostic technologies. We maintain an open hospital policy allowing owners to be present during treatments, reflecting our commitment to transparency and compassionate care. Our facility features state-of-the-art equipment including an in-house laboratory for rapid diagnostics, emergency care services available six days weekly, and specialized boarding accommodations.We emphasize preventive care through regular wellness exams and vaccinations while maintaining partnerships with regional specialists for complex cases. Our transparent fee structure and flexible payment options demonstrate our commitment to accessible quality care. The practice's founders established a legacy of excellence that current leadership continues through personalized service and community engagement. This enduring dedication to both animal welfare and client education has made us a cornerstone of pet healthcare in East Dallas for over six decades.
Services
Pet Surgery
Microchipping
Pet Dental Care
Vaccinations
Emergency Care
Pet Boarding
Wellness Exams
In-House Diagnostics
Senior Pet Care
Grooming Services
Details
- Year established: 1961
Highlights and features
- Over 60 years serving Dallas pet owners withcontinuity of care
- Open hospital policy for owner participation in treatments
- Six-day emergency care with specialists partnerships
- In-house laboratory for immediate diagnostic results
- Transparent pricing combined with CareCredit financing options
What people say
Caring staff
Knowledgeable doctors
Lifelong care
Emergency support
Stress-free boarding
Services
Pet Surgery
White Rock Animal Hospital provides comprehensive surgical care for pets, including routine spaying/neutering and complex procedures. Our experienced veterinarians use modern techniques while closely monitoring anesthesia and vital signs. Post-operative care includes detailed recovery instructions and follow-up appointments to ensure proper healing, with specialized attention to pain management and infection prevention.
Pet Dental Care
Our dental services include professional cleanings, extractions, and oral health assessments. Using specialized equipment, we address periodontal disease and dental trauma while maintaining anesthetic safety. The practice emphasizes preventive care through regular exams and at-home maintenance guidance, helping pets maintain good oral health for overall wellness.
Emergency Care
Available six days weekly, our emergency services handle critical conditions from trauma to toxic ingestion. The trained team stabilizes patients while coordinating with regional specialty hospitals for advanced treatment. Immediate care includes diagnostic testing, pain management, and stabilization protocols, with referrals to 24-hour facilities when needed.
Vaccinations
The hospital offers core and elective vaccinations for dogs and cats, following current veterinary guidelines. Services include rabies, distemper, and bordetella vaccines with proper documentation for boarding or travel. Veterinarians tailor vaccination plans to each pet's lifestyle and risk factors while explaining benefits and potential side effects.
In-House Diagnostics
Our in-house laboratory enables rapid bloodwork, urinalysis, and parasite screening for timely diagnosis. This capability allows same-day testing and treatment decisions, particularly valuable in emergency situations. The equipment supports comprehensive health assessments including pre-anesthetic screening and chronic disease monitoring.
People
Dr. Bob Hawthorne
Veterinarian
Serving since 1978 with expertise in surgery and geriatric medicine. Graduated from Texas A&M College of Veterinary Medicine. Maintains commitment to personalized care while keeping current with veterinary advancements.
Dr. Patty Williams
Veterinarian
Emergency medicine specialist since 1990 with Oklahoma State University training. Combines hospital work with MedVet Dallas CCU duties. Focuses on critical care and community-based comprehensive veterinary services.
Connie Davies
Head Veterinary Technician
Veterinary technician with 25+ years experience. Joined White Rock in 1993 with multiple roles supporting patient care. Specializes in compassionate technical assistance while managing laboratory operations.
Sharon Lewis
Technician and Kennel Manager
Longest-tenured staff member trained through DISD veterinary assistant program. Oversees kennel operations while providing direct patient care. Brings extensive hands-on experience with boarding and hospital procedures.
Veronica Robles
Technician
Bio coming soon per hospital website. Actively contributes to daily clinical operations under veterinarian supervision. Part of experienced technical support team.
Questions
What emergency services are available?
Six-day emergency care with immediate stabilization. Referrals to 24/7 MedVet Dallas facility when needed. Urgent cases receive priority scheduling during operating hours.
Do you require appointments for routine care?
Walk-ins welcome for general care. Surgical procedures and diagnostic imaging require scheduled appointments. Drop-offs encouraged for thorough evaluations during regular hours.
What payment methods do you accept?
Cash, checks, and major credit cards accepted. CareCredit financing available for treatment plans. Full payment required at time of service unless prior arrangements made.
Are there boarding facilities onsite?
Separate dog and cat housing with indoor runs. Specialized care available for pets with medical needs. Routine boarding clients referred to recommended nearby facilities when full.
How do you handle complex medical cases?
Board-certified specialists accessible through partner clinics. Direct coordination with regional experts for advanced diagnostics, surgery, and chronic condition management while maintaining primary care oversight.
Are multiple veterinarians available?
Two primary veterinarians for continuity of care. Emergency coverage ensures access to veterinary professionals six days weekly. Referrals to specialists arranged when needed.
