Compassionate veterinary care for your pets
We are a full-service animal hospital located in Tyler, Texas, dedicated to providing top-notch veterinary care to pets of all shapes and sizes. Our experienced and compassionate team, led by Dr. Homayoun Shams, DVM, Ph. D., is committed to delivering the highest standard of care to ensure the health and wellbeing of your beloved pets.
Our Services
At Pet Veterinary Clinic, we strive to provide a comprehensive range of services to cater to the diverse needs of our patients. Our services include:
Preventative Care
- Vaccinations: We offer a wide range of vaccines to protect your pets against various diseases.
- Flea Control: We provide effective flea control measures to keep your pets free from flea infestations.
- Heartworm and Flea Prevention: Our team of experts will work with you to develop a prevention plan tailored to your pet's specific needs.
Medical Services
- Diagnostics: Our state-of-the-art diagnostic equipment enables us to accurately diagnose and treat various medical conditions.
- Surgery: Our experienced surgical team is equipped to perform a wide range of surgical procedures.
- Dental Hygiene: We offer a range of dental services, from routine cleanings to more complex procedures.
Wellness and Preventative Care
- Nutritional Counseling: Our team of experts will work with you to develop a customized nutrition plan to ensure your pet is receiving the optimal diet.
- Exercise and Play: We believe that exercise and play are essential for your pet's overall health and wellbeing.
Additional Services
- Emergency Care: We have a dedicated emergency room on-site to treat accidental injuries or illnesses.
- Preventative Care: We offer a range of preventative care measures, including vaccinations, parasite control, and dental care.
At Pet Veterinary Clinic, we believe that education is key to providing the best possible care for your pets. We strive to educate our clients on the importance of preventative care, nutrition, and exercise in maintaining their pet's overall health and wellbeing.
Our Team
Our team of veterinarians, technicians, and support staff are dedicated to providing compassionate and individualized care to each and every patient that walks through our doors. We understand that your pets are part of your family, and we are committed to treating them with the same love, care, and respect that you do.
Office Hours
Our regular schedule is as follows:
- Monday: 8:00 AM-5:00 PM
- Tuesday: 8:00 AM-5:00 PM
- Wednesday: 8:00 AM-5:00 PM
- Thursday: 8:00 AM-5:00 PM
- Friday: 8:00 AM-5:00 PM
- Saturday: 8:00 AM-4:00 PM
- Sunday: Closed
We look forward to serving you and your beloved pets.
Overall Experience
The reviews for Pet Veterinary Clinic are mixed, with some reviewers having extremely positive experiences while others have had negative ones.
Quality of Care
Many reviewers have praised the clinic for providing excellent care and service, with some even crediting Dr. Shams for saving their pet's life. Reviewers have noted that the team is kind, knowledgeable, and takes great care of their pets. For example, Katherine Endsley Forrest's 5-star review states that they have had "only great experiences" with the clinic, while Lisa C.'s 5-star review credits Dr. Shams with saving her dog's life.
Communication
However, some reviewers have expressed dissatisfaction with the clinic's communication style. Brittney M.'s 3-star review notes that Dr. Sham was not transparent about prices, which caused an unexpected surprise when she went to the counter to pay her bill. Stew P.'s 1-star review alleges that the doctor lied about the price of a procedure and overcharged him.
Customer Service
Some reviewers have praised the clinic's customer service, noting that the staff is friendly and patient. For example, Tracie Oxman Murlin's 5-star review compliments the groomer, Bethany, for being loving and patient with her dog. Jimmy B.'s 5-star review states that the doctor is awesome and explains everything in detail.
Charges and Prices
Stew P.'s negative review highlights a concern some pet owners may have about the clinic's pricing. He alleges that Dr. Shams lied about the price of a procedure and overcharged him, which led to tension and distrust.
Additional Comments
Other reviewers have shared positive experiences with the clinic, such as Alison W.'s 5-star review, which states that the clinic is the best and has a customer for life. Stacey C.'s 5-star review praises the clinic's grooming services and the doctor's approachable demeanor.
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