At Finger Lakes Animal Hospital, we are dedicated to providing high-quality veterinary care to dogs, cats, and exotic pets in Canandaigua, New York, and surrounding communities. Our mission is to deliver exceptional service, compassion, and state-of-the-art care to our patients and their owners. We strive to build long-lasting relationships with our clients, based on trust, respect, and communication.
Our Services
We offer a wide range of services to cater to the unique needs of your pet. From routine check-ups and preventive care to surgical procedures and diagnostic imaging, our team of experienced veterinarians and support staff are dedicated to providing the best possible care for your pet.
Pet Care Services
- Cat & Dog Care: Preventive care and services for kittens, puppies, cats, and dogs, including physical exams, vaccinations, and health checks.
- Diagnostic Services: Diagnostic imaging, including X-rays, ultrasounds, and blood tests, to help identify and diagnose health issues.
- Pet Dental Care: Preventive dental care and treatment for dental disease, gum disease, and tooth loss.
- Surgical Procedures: High-quality surgical care for cats, dogs, and exotic pets, including spay/neuter, tumor removal, and fracture repair.
- Pocket Pet Care: Preventive care and nutrition for small mammals, including rabbits, hamsters, and guinea pigs.
- Barnyard/Farm Care: Care for goats, pigs, sheep, and other livestock.
- Exotic Pet Care: Care for exotic and non-traditional pets, including snakes, turtles, tortoises, frogs, and more.
- Pet Laser Therapy: Non-invasive, pain-free treatment to relieve pain and inflammation.
- Pet Grooming: Pampering and grooming services to keep your pet clean and comfortable.
- Pet Health Certificates: Certificates for international or interstate travel.
Emergency Pet Care
In the event of a pet emergency, we provide emergency care during office hours and have established relationships with local emergency animal hospitals for after-hours care.
Pharmacy & Pet Products
We offer a range of specialty foods and medications for preventive care and illnesses, including flea and tick preventatives.
About Us
At Finger Lakes Animal Hospital, we are committed to providing the highest level of care and compassion to our patients and their owners. We believe in building strong relationships with our clients and staying up-to-date with the latest advances in veterinary medicine.
Overall Experience
The majority of reviewers have had an exceptional experience at Finger Lakes Animal Hospital, praising the staff's kindness, compassion, and professionalism.
Positive Aspects
- The staff's patience, empathy, and helpfulness in emergency situations
- The hospital's welcoming and calming atmosphere
- The veterinarians' competence and caring attitude towards pets
- The facility's cleanliness and organization
- The groomers' expertise and gentle handling of pets
Negative Aspects
- One reviewer experienced rudeness from the front office staff, citing them as a reason for switching clinics
- Another reviewer felt unwelcome and had poor communication during a pet boarding experience
Staff and Communication
The staff at Finger Lakes Animal Hospital are widely praised for their kindness, compassion, and professionalism. They are described as helpful, respectful, friendly, and honest. However, one reviewer had a negative experience with the front office staff, citing rudeness.
Emergency Services
The hospital's emergency services are highly praised, with reviewers appreciating the staff's prompt response, compassion, and expertise in handling critical situations.
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