At Azalea Lakes Veterinary Clinic, we understand the importance of providing exceptional care for your beloved pets. Located in the heart of Baton Rouge, Louisiana, our full-service animal clinic has been serving Greater Baton Rouge and the surrounding areas for over three decades. Our mission is to promote preventative health care and health-related educational opportunities for our clients and their pets. We are committed to providing superior care and excellent service to ensure the health and well-being of every animal that walks through our doors.
Our Story
Our journey began in 1991 when Dr. Suzanne Boucher opened our clinic with a vision to provide comprehensive veterinary care to the local community. Over the years, we have continued to grow and expand our services to meet the evolving needs of our clients and their pets. Today, we are proud to be a 5-doctor practice, employing a team of dedicated and compassionate professionals who are dedicated to delivering the highest level of care.
Our Services
At Azalea Lakes Veterinary Clinic, we offer a wide range of services designed to meet the unique needs of your pet. Our services include:
- Dental Care: We provide professional dental care for your pet, including cleaning, polishing, and other services to promote good oral health.
- Exotics: We specialize in caring for exotic pets, including reptiles, amphibians, and small mammals.
- In-Clinic Diagnostics: Our state-of-the-art diagnostic equipment allows us to perform various tests and procedures in-house, including blood work, urinalysis, and imaging studies.
- Large Animal Services: We offer specialized care for large animals, including horses, livestock, and other farm animals.
- Surgery: Our experienced surgeons perform a range of surgical procedures, from routine spays and neuters to more complex operations.
- Wellness and Preventative Care: We believe in preventive care and offer a range of wellness services, including vaccinations, parasite control, and nutritional counseling.
Why Choose Us
At Azalea Lakes Veterinary Clinic, we pride ourselves on our commitment to providing exceptional care, compassion, and customer service. We understand the special bond between you and your pet and strive to make every visit a positive and informative experience. Our dedicated team of veterinarians, technicians, and support staff work together to ensure that every pet receives the highest level of care and attention.
Contact Us
We invite you to schedule an appointment or drop off your pet for care. Our team of compassionate professionals is dedicated to providing exceptional care and service to you and your pet.
Exceptional Customer Service
The majority of reviewers have had an overwhelmingly positive experience with Azalea Lakes Veterinary Clinic. They praise the clinic for their exceptional customer service, with many considering the staff to be like family. The clinic's veterinarians, Dr. Gretchen, Dr. Suzy, Dr. Tara, and others, are commended for their attentive care and willingness to answer questions.
Compassionate and Understanding
The clinic's staff is also recognized for their compassion and understanding when dealing with difficult situations. Several reviewers have experienced the clinic's kindness and empathy, particularly when dealing with the loss of a pet. The staff has been praised for being thoughtful and considerate, ensuring that the family's needs are taken care of during a difficult time.
Quality Care
The clinic's quality of care is another area of praise. Many reviewers have been impressed with the clinic's ability to diagnose and treat their pets' conditions, with several reporting successful outcomes. The clinic's staff is described as knowledgeable, courteous, and always willing to help.
One Negative Experience
However, there were two negative reviews that stand out. One reviewer, Macy Badeaux, reported that the clinic failed to detect a serious medical issue in their pet, ultimately leading to the pet's demise. Another reviewer, Deezy Dee, claimed that the clinic was negligent in caring for their pet, leading to the pet's death. These reviews are concerning and suggest that the clinic may have fallen short in their duty to provide quality care to all pets.