Business Details
27 Years
experience
Emergency
services
Your Trusted McKinney Veterinary Hospital for Comprehensive Pet Care
Highlands-Eldorado Veterinary Hospital has served the North Texas area since December 1999, combining scientific expertise with compassionate customer service. Founded as a two-person operation, we've grown into a team of thirteen professionals, including two veterinary doctors, dedicated to enhancing the human-animal bond while prioritizing pet health. Our full-service practice offers preventative care, advanced diagnostics, surgical interventions, dental services, and emergency treatment, supported by state-of-the-art technology and decades of combined veterinary experience. Our McKinney location features a dedicated Bur Oak tree symbolizing our commitment to patient strength and comfort, while our 24/7 emergency referral partnership ensures continuous critical care access.We maintain rigorous professional standards through ongoing education, use of digital diagnostics (X-rays, ultrasounds), in-house laboratory testing, and specialized surgical capabilities including TPLO procedures for ACL injuries. Client satisfaction remains central to our practice philosophy, demonstrated through transparent communication, flexible scheduling, and our free PetDesk app for appointment management and vaccination records. Our veterinary team holds advanced credentials in soft tissue and orthopedic surgery, dental radiography, and pain management, ensuring comprehensive care across all pet life stages.
Services
Preventative Care
Emergency Services
Dental Surgery
Diagnostic Imaging
Pet Boarding
Surgical Procedures
Senior Pet Care
Pain Management
Details
- Year established: 1999
Highlights and features
- We offer 24/7 emergency referral care through partner facilities
- Our doctors perform advanced TPLO surgery for canine ACL injuries
- Maintain in-house digital radiography and ultrasound capabilities
- Provide free PetDesk app for appointment scheduling and records
- Employ multilingual veterinary professionals fluent in English, Spanish, and Portuguese
What people say
Friendly staff
Quick appointments
Educational approach
Emergency availability
Stress-free visits
Services
Preventative Care
Our preventative care programs focus on early disease detection through annual wellness exams, vaccinations, and parasite prevention. We offer tailored health plans for puppies/kittens, adult pets, and senior animals. Our team provides comprehensive parasite control, including heartworm prevention and flea management specific to Texas climate conditions. We emphasize client education about home care and early warning signs.
Diagnostic Imaging
We offer digital X-rays and ultrasound diagnostics for rapid internal examination. Our advanced imaging technology produces high-resolution views of bones, organs, and soft tissues. Board-certified veterinary echographers perform abdominal ultrasounds and pregnancy monitoring. In-house radiology interpretation allows immediate diagnosis for conditions like fractures, tumors, and organ abnormalities.
Dental Services
Our dental care includes professional cleanings under anesthesia using ultrasonic scaling, dental radiography, and extractions when needed. We treat periodontal disease and perform oral surgeries for conditions like fractured teeth. We provide digital dental X-rays for accurate diagnosis and recommend preventive home care programs with appropriate chews and brushing techniques.
Surgical Procedures
We perform spay/neuter surgeries and complex procedures including TPLO for ACL injuries, patellar luxation repair, and soft tissue surgeries. Our surgical suite uses modern monitoring equipment for patient safety. We specialize in brachycephalic airway surgery for short-nosed breeds and offer post-operative rehabilitation guidance through recovery periods.
Emergency Care
Emergency cases receive priority during business hours with immediate access to diagnostic tools and surgical capabilities. For after-hours critical care, we partner with Frisco Emergency Pet Care (24/7 facility). Our team provides follow-up care after emergency treatment and maintains communication with pet owners throughout the treatment process.
People
Dr. Jake Triggs
Veterinarian
Dr. Jake Triggs performs TPLO surgeries and specializes in orthopedics. He graduated from Mississippi State University and serves on the Collin County Veterinary Medical Association board. Dr. Triggs enjoys improving pets' quality of life through surgical interventions.
Dr. Regina Feltrin
Veterinarian
Dr. Regina Feltrin treats soft tissue injuries and internal medicine cases. After earning her degree in Brazil, she completed internships in equine medicine and small animal care. She's licensed in Texas and speaks three languages for better client communication.
Jodie
Practice Manager
Jodie brings veterinary management expertise since 2019. She focuses on operational efficiency while maintaining compassionate pet care standards. Her background includes leadership roles in animal welfare organizations prior to joining Highlands-Eldorado Veterinary Hospital in 2024.
Questions
What emergency services do you offer?
We prioritize emergencies during business hours. After-hours emergencies are referred to Frisco Emergency Pet Care (469-287-6767) with follow-up care at our hospital when safe.
What surgical specialties do you offer?
We perform TPLO surgeries for ACL injuries, soft tissue procedures, brachycephalic airway corrections, and patellar luxation repairs using advanced surgical technology.
Do you offer dental care for pets?
Yes, we provide comprehensive dental services including cleanings, digital radiography, extractions, and periodontal treatments to maintain oral health.
How can I access my pet's medical records?
Use our free PetDesk app to store vaccination records and request appointments directly from your smartphone.
What payment options do you accept?
We accept cash, debit cards, major credit cards, and CareCredit financing to accommodate various payment needs.
Do you offer senior pet care?
Yes, our senior wellness programs include early disease detection, mobility management, and chronic condition monitoring tailored to aging pets' needs.
