Business Details
25 Years
experience
Emergency
services
Your Trusted Veterinarian in Portland, OR
At Best Friends Veterinary Medical Center, we prioritize creating a stress-free environment for both pets and their owners. Our approach centers on treating every patient and client like family, offering comprehensive care that spans routine check-ups, emergency visits, and end-of-life support. With dedicated clinics for dogs and cats, we minimize stress through minimal restraint practices and a focus on comfort. Our team emphasizes owner involvement in the care process, ensuring pets feel at home during visits. We serve Portland and surrounding areas, combining advanced diagnostics with compassionate care.Our wellness plans provide accessible, affordable healthcare tailored to every life stage. With over two decades of experience, we integrate traditional and holistic treatments to address diverse needs. Our staff maintains rigorous standards in pre- and post-operative care, dental health, and chronic condition management. Client testimonials consistently highlight our ability to transform veterinary visits into positive experiences, even for anxious pets. We pride ourselves on transparent communication, personalized follow-ups, and unwavering support through every stage of a pet's life.
Services
Illness Treatment
Surgical Procedures
Dental Care
Wellness Plans
Acupuncture
Diet Management
Behavioral Consultations
Details
- Year established: 2001
Highlights and features
- We offer separate clinics for dogs and cats to minimize stress
- Our team provides personalized wellness plans with discounted exams
- 20+ years of experience in compassionate veterinary care
- We integrate acupuncture with traditional treatments for holistic care
- Client testimonials highlight our gentle approach for anxious pets
What people say
Compassionate staff
Gentle care approach
Personalized follow-ups
Stress-free environment
Expertise in pet health
Services
Wellness Care
Our comprehensive wellness programs include vaccinations, parasite screening, and health monitoring tailored to each life stage. With flexible monthly payment options, these plans provide discounted exams and preventive treatments. Our approach combines regular check-ups with owner education to maintain optimal pet health.
Dental Care
We offer complete dental services from routine cleanings to complex oral surgeries under safe anesthesia protocols. Our focus on pain management and post-operative care ensures pets maintain good oral health, preventing systemic issues affecting vital organs.
Surgical Procedures
Elective and emergency surgeries performed with advanced monitoring equipment and comprehensive pain management. Pre-anesthetic evaluations include IV support and continuous vital sign tracking to ensure patient safety during procedures ranging from spaying to trauma repair.
Acupuncture
Traditional Chinese Medicine techniques complement conventional treatments for chronic conditions and pain management. This non-invasive option helps improve energy flow and quality of life for pets with mobility issues or treatment-resistant conditions.
Behavioral Consultations
We address behavioral issues through personalized assessments and training recommendations. Our approach focuses on understanding root causes while providing practical solutions for owners to implement at home with professional guidance.
People
Dr. Janelle Walker
Founder & Veterinarian
Doctor of Veterinary Medicine with 30+ years experience, founder of Best Friends Veterinary Medical Center in 2001. Specializes in compassionate care and holistic treatments, dedicated to reducing pet stress during veterinary visits.
Lacey
Lead Receptionist
Animal lover with extensive client service experience, manages front desk operations while maintaining a welcoming environment for pets and owners. Passionate about animal welfare and community engagement.
Paige
Lead Veterinary Technician
Oregon native with specialized training in veterinary procedures, focuses on patient care and owner education. Combines technical expertise with compassionate approach to animal handling and treatment.
Shannon
Veterinary Technician
Dedicated animal care professional with growing expertise in clinical procedures, committed to advancing veterinary knowledge while providing hands-on patient support during examinations and treatments.
Dr. Alicia
Former Lead Technician
Veterinary student who gained foundational experience at Best Friends, now pursuing advanced education while maintaining professional connections with the clinic's continuing education programs.
Questions
What services do you offer for senior pets?
We provide specialized wellness testing, chronic condition management, and pain relief options tailored to senior dogs and cats.
Do you handle emergency veterinary care?
Yes, we offer urgent care services for pets requiring immediate attention during clinic hours.
Are your wellness plans customizable?
Our wellness plans include core services but can be adapted to meet specific pet health requirements.
How do you handle anxious or aggressive pets?
We use minimal restraint techniques and calming approaches to create positive experiences for stressed animals.
Do you offer holistic treatment options?
Yes, we integrate acupuncture and traditional Chinese medicine with conventional veterinary practices.
