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6 Years
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Emergency
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Fear Free Veterinary Care in Rochester, NY
As a dedicated veterinary practice, we specialize in providing Fear Free care designed to address both the emotional and physical well-being of cats and dogs. Our certified team prioritizes compassionate treatment, utilizing integrative medicine including pheromone therapy, aromatherapy, and safe sedation techniques to ensure each visit is stress-free. With decades of combined experience, we offer comprehensive preventive, surgical, and medical services tailored to pets of all life stages.

Our facility is built to Fear Free specifications, and we maintain detailed emotional medical records to continuously improve patient experiences. We strive to create positive associations with veterinary care, ensuring pets leave calm and families feel confident in our expertise.
Services
Preventive Care Surgical Care Medical Care Dental Surgery Orthopedic Surgery Emergency Surgery
Details
  • Year established: 2020
Highlights and features
  • We use Fear Free certified methods to reduce pet anxiety during visits.
  • Our team combines 23 years of veterinary experience with integrative medicine.
  • We maintain detailed emotional medical records to personalize care.
  • Sedation techniques ensure safety for extremely anxious pets.
  • Our facility is built to Fear Free specifications for optimal comfort.
Associations and certifications
  • Fear Free Certification
What people say
Gentle handling techniques Fear Free certified staff Effective sedation options Specialized anxiety care Playful post-visit treats
Services
Preventive Care
Our preventive care services focus on maintaining long-term pet health through vaccinations, parasite prevention, geriatric wellness exams, and nutritional guidance. Starting at 8 weeks of age, we create tailored plans to prevent diseases and detect early health issues. Annual exams, blood work, and fecal testing ensure proactive health management for pets of all ages.
Surgical Care
We perform various surgical procedures including spaying/neutering, tumor removals, cruciate repairs, and emergency operations. Pre-surgical blood work and constant monitoring ensure patient safety, while warming blankets maintain comfort during recovery. Our surgical team utilizes modern techniques to address both elective and urgent needs with precision.
Medical Care
Medical care includes in-house blood testing, digital x-rays, and treatment for acute illnesses. Our diagnostic capabilities enable rapid responses to conditions like diabetes or heart disease. With 23 years of veterinary experience, we develop effective treatment plans for chronic or sudden health issues affecting pets.
Fear Free Handling
Fear Free handling techniques employ pheromone therapy, audio therapy, and reward-based methods to calm anxious pets. This approach creates positive associations with veterinary visits, particularly for pets with traumatic past experiences. Our certified staff implements customized strategies to ensure emotional comfort during examinations and procedures.
Geriatric Care
Geriatric wellness exams address age-related concerns for senior pets through specialized diagnostics and mobility assessments. We focus on early detection of conditions like arthritis or kidney disease while providing comfort-oriented treatment options. Our team educates owners on managing chronic conditions in older companion animals.
People
Dr. Cyndie Hobson
Veterinarian
A 1995 Ohio State University graduate with 25 years of veterinary experience. Specializes in orthopedic surgery and Fear Free practices since 2017. Founded Victor Vet Care to combine surgical expertise with compassionate care.
Dr. Melissa Wright
Veterinarian
University of Wisconsin veterinary graduate specializing in dermatology for companion animals. A Rochester-area native who joined our Fear Free practice in 2020 to provide specialized pet care solutions for local families.
Dr. Bella DeGelorm
Veterinarian
2020 Ross University graduate passionate about comprehensive animal care. Joined our team in 2024 to help pets stay healthy using Fear Free techniques. Focuses on building trust between pets and owners through gentle treatment methods.
Kristen Tierson
Office Manager
Certified Fear Free professional since 2018. Oversees daily operations while providing compassionate client services. Ensures smooth coordination between pet owners and veterinary staff to maintain positive treatment experiences.
Theresa T.
Licensed Veterinary Technician
Experienced LVT supporting clinical procedures and patient care. Works closely with veterinarians to implement treatment plans. Provides skilled assistance during surgeries and diagnostic procedures while maintaining Fear Free protocols for patient comfort.
Questions
What makes Victor Vet Care different from regular veterinary clinics?
We specialize in Fear Free practices designed to reduce pet anxiety using pheromone therapy, gentle handling, and customized emotional care plans for every visit.
Do you treat senior pets?
Yes, we offer geriatric wellness exams that address age-related concerns with specialized diagnostics and mobility-focused treatment options for senior animals.
How do you handle extremely anxious pets?
For anxious pets, we combine gentle handling with safe sedation techniques when necessary. Each visit builds on previous experiences to create positive associations gradually.
What surgical services do you provide?
We offer elective surgeries, emergency procedures, orthopedic repairs, and tumor removals using modern equipment and constant patient monitoring for safety.
Can you perform blood tests and x-rays onsite?
Yes, we have in-house blood analyzers and digital x-ray equipment for rapid diagnostics during medical emergencies or routine checkups.
What veterinary experience do your doctors have?
Our staff includes veterinarians with 25 years of combined experience, including Fear Free certification and specialized training in orthopedics and dermatology.