Business Details
8 Years
experience
Emergency
services
Veterinary Care & Urgent Services in Henrietta, NY
Ark Veterinary Hospital & Urgent Care is a family-oriented veterinary practice dedicated to providing high-quality, compassionate care for pets in Henrietta, NY, and surrounding areas. Established in 2018, our mission is to strengthen the human-animal bond through personalized preventative, diagnostic, and urgent care services. Our team of experienced veterinarians and staff prioritize patient comfort and client education, offering advanced medical resources while maintaining a welcoming environment. We specialize in treating dogs, cats, and exotic pets, with a focus on community engagement and partnerships with local animal shelters.Our commitment to excellence is reflected in our state-of-the-art facilities, 24/7 urgent care availability, and innovative services like laser therapy and digital radiology. We emphasize transparency in pricing, flexible scheduling, and a 2-hour cancellation policy to ensure equitable access to care. Our staffs dedication to continuous learning and ethical standards has made us a trusted staple in the Rochester community.
Services
Preventative Care
Diagnostic Care
Pet Surgery
Dental Care
Laser Therapy
Senior Pet Care
Exotic Pet Care
Urgent Care
Details
- Year established: 2018
Highlights and features
- We offer 24/7 urgent care for pets in a high-demand service area.
- Our team includes experienced veterinarians with expertise in exotic pet care.
- We utilize advanced diagnostics like digital radiology and in-house lab testing.
- Our personalized approach includes tailored pain management and wellness programs.
- We partner with local shelters to provide spay/neuter services and community support.
What people say
Compassionate staff
Knowledgeable veterinarians
Reasonable pricing
Urgent care availability
Thorough explanations
Services
Preventative Care
Our preventative care services include routine exams, vaccinations, parasite control, and nutrition counseling to ensure long-term pet health. We tailor wellness plans to each pet's life stage, from puppies/kittens to seniors. Our team educates owners on early disease detection and weight management to prevent chronic conditions.
Diagnostic Care
Advanced diagnostics like digital radiology, in-house lab work, and ultrasound enable rapid, accurate diagnoses. We perform complete blood counts, urinalysis, and thyroid testing to identify underlying health issues. Our FAST/TFAST scanning technology supports emergency fluid assessment for critical cases.
Pet Surgery
We offer spay/neuter procedures, orthopedic surgeries, soft tissue operations, and foreign body removal. Our surgical team uses modern equipment and pain management protocols to ensure patient comfort. Post-operative care includes detailed recovery instructions and follow-up monitoring.
Dental Care
Professional dental cleanings, extractions, and oral exams prevent periodontal disease. We educate owners on home care techniques and use digital imaging to detect hidden dental issues. Annual teeth cleanings are recommended to maintain overall pet wellness.
Laser Therapy
Therapeutic laser treatments reduce inflammation and accelerate healing for arthritis, wounds, and post-surgical recovery. This non-invasive option provides pain relief without medication side effects. Most pets show improvement after a single 30-minute session.
People
Dr. Christina Seidel
Owner/Veterinarian
Dr. Seidel founded Ark Veterinary Hospital after years of experience in animal hospitals. She specializes in exotic pet care and community outreach, prioritizing compassionate treatment and accessible veterinary services for all pet owners.
Dr. Sandy Marky
Veterinarian
Dr. Marky brings expertise in urgent care and diagnostics to our team. Her focus on empathetic communication and thorough patient assessments ensures pets receive both medical and emotional support during visits.
Jordan DeSalvo
Practice Manager
Jordan oversees daily operations while pursuing her LVT certification. With a background in animal care since 2018, she prioritizes client education and patient recovery stories as key measures of our hospital's success.
Sarah
Assistant Practice Manager & LVT
Sarah graduated from Alfred State College with veterinary technology expertise. She specializes in urgent care cases and balances clinical work with managing our hospital's fast-paced environment.
Betty
Team Lead Receptionist
With seven years of veterinary reception experience, Betty coordinates appointments and client interactions. Her organizational skills and pet-first attitude ensure smooth operations while maintaining a welcoming atmosphere.
Questions
What services does Ark Veterinary Hospital offer?
We provide preventative care, diagnostics, surgery, dental services, laser therapy, senior pet care, exotic animal treatment, and 24/7 urgent care for companion animals.
Do you accept emergency cases after hours?
Yes, our urgent care center operates 24 hours daily, including holidays, with extended weekday hours from 8 AM to 8 PM.
What payment methods are accepted?
We accept credit/debit cards, cash, Apple Pay, CareCredit financing, and Scratchpay payment plans for veterinary services.
Are there specialized services for exotic pets?
Yes, we're one of the few local centers offering urgent care and wellness exams for exotic animals like birds, reptiles, and small mammals.
How can I schedule an appointment?
Call 585-487-8700 or use our online booking system. A 2-hour cancellation notice is required to avoid deposit forfeiture.
What sets your hospital apart from others?
Our combination of 24/7 urgent care, exotic pet expertise, advanced diagnostics, and community-focused approach distinguishes us in the Rochester area.
